Sales Executive

The Laundry Hub; Dubai; On-site; AED 33,000 - 39,000; Full time

Benefits offered by this job

Bonus

Commission

Job summary

The Laundry Hub in Dubai is seeking a friendly Retail Counter Staff member to greet customers, assist with drop-offs and pick-ups, and drive service upsells. You will handle payments, maintain shop presentation, and support daily operations in a busy laundry service environment.

Freshers are welcome; strong communication and presentable skills are valued. Experience in retail or customer service is preferred, with a proactive approach to meeting customer needs and delivering quality service.

Qualifications

• Proven experience in retail or customer service, preferably in the fashion or laundry sector.
• Excellent communication and interpersonal skills.
• A proactive approach to meeting customer needs and providing quality service.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Basic knowledge of payment processing and cash handling and POS software.

Responsibilities

• Greet customers warmly and assist with the drop-off and pick-up of laundry items.
• Process payments accurately for laundry services and upsell where appropriate.
• Sort and inspect incoming items to maintain quality standards.
• Keep the shop clean, organized and well-presented to enhance the customer experience.
• Assist with opening/closing procedures and resolve counter issues.

Skills

Customer service

Communication

Proactive approach

Multitasking

Cash handling

Tools

POS software

Job description

Company Name: The Laundry Hub

Location: DIP 1 - Dubai

Salary: AED 3000- 3500+ Bonus + Commission (monthly)

Duty Hours: 11 hours+1 hour break - Monthly 4 off days

Freshers are welcome with Good Communication and presentable skills !!!!!

Note: Candidates currently residing outside the UAE are also welcome to apply.

Job Overview:

The Laundry Hub is a reputable and customer-focused laundry service provider in Dubai, dedicated to delivering high-quality laundry care with a commitment to customer satisfaction. We are looking for a motivated and friendly Retail Counter Staff member to join our team, helping to create a welcoming environment and ensuring a seamless experience for our customers.

Key Responsibilities:

Customer Service

• Greet customers warmly and assist them with the drop-off and pick-up of laundry items.
• Address customer inquiries, assess their needs, and provide solutions to meet their requirements.
• Promote our services to customers, encouraging upsells and additional services where appropriate.
• Strive to increase 5-star Google reviews and overall customer satisfaction.

Operations and Sales

• Receive and process payments accurately for laundry services.
• Sort and inspect incoming laundry items to ensure quality standards are met.
• Increase overall shop sales by providing personalised service and upselling relevant products and services.
• Gather customer feedback for improvement and communicate it with the operations team.

Shop Maintenance

• Maintain a clean, organized, and well-presented workspace to enhance the customer experience.
• Handle minor repairs and take necessary actions to prevent damage to items.
• Report any potential security issues or store-related concerns to management promptly.

Store Procedures

• Assist with opening and closing procedures, ensuring the store is prepared for daily operations.
• Take responsibility for problem-solving and resolving any issues that arise at the counter.

Requirements:

• Proven experience in retail or customer service, preferably in the fashion or laundry sector.
• Excellent communication and interpersonal skills.
• A proactive approach to meeting customer needs and providing quality service.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Basic knowledge of payment processing and cash handling and POS software