Laundry Retail & Upsell Specialist (Dubai)

The Laundry Hub; Dubai; On-site; AED 33,000 - 39,000; Full time

Benefits offered by this job

Bonus

Commission

Job summary

The Laundry Hub in Dubai is seeking a friendly Retail Counter Staff member to greet customers, assist with drop-offs and pick-ups, and drive service upsells. You will handle payments, maintain shop presentation, and support daily operations in a busy laundry service environment.

Freshers are welcome; strong communication and presentable skills are valued. Experience in retail or customer service is preferred, with a proactive approach to meeting customer needs and delivering quality service.

Qualifications

• Proven experience in retail or customer service, preferably in the fashion or laundry sector.
• Excellent communication and interpersonal skills.
• A proactive approach to meeting customer needs and providing quality service.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Basic knowledge of payment processing and cash handling and POS software.

Responsibilities

• Greet customers warmly and assist with the drop-off and pick-up of laundry items.
• Process payments accurately for laundry services and upsell where appropriate.
• Sort and inspect incoming items to maintain quality standards.
• Keep the shop clean, organized and well-presented to enhance the customer experience.
• Assist with opening/closing procedures and resolve counter issues.

Skills

Customer service

Communication

Proactive approach

Multitasking

Cash handling

Tools

POS software

Job description

The Laundry Hub in Dubai is seeking a friendly Retail Counter Staff member to greet customers, assist with drop-offs and pick-ups, and drive service upsells. You will handle payments, maintain shop presentation, and support daily operations in a busy laundry service environment.

Freshers are welcome; strong communication and presentable skills are valued. Experience in retail or customer service is preferred, with a proactive approach to meeting customer needs and delivering quality service.