Sales Engineer | alfanar Electric

alfanar; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Alfanar seeks a capable Specialist to manage inquiries and tenders, prepare technical documentation, and coordinate materials to strengthen competitive advantage in the UAE. The role involves monitoring market trends, providing engineering support, and building strong customer relationships to maximize project success and satisfaction.

Responsibilities include supervising inquiries, preparing samples, coordinating with Demand Planning, and reporting to sales management.

Qualifications

• Bachelor degree in Electrical Engineering required.
• 4 to 6 years of relevant work experience in sales support, forecasting, and technical sales.
• Strong analytical and communication skills; knowledge of sales tools and processes.

Responsibilities

• Manage inquiries and tenders efficiently to win contracts.
• Prepare technical documentation and coordinate requested samples.
• Coordinate materials with Demand Planning and the materials team.
• Monitor market trends and provide engineering support as needed.
• Develop customer relationships to maximize project success and satisfaction.
• Generate timely management reports and maintain project records.

Skills

Sales Forecasting

Sales Promotions

Sales Trend Analysis

Sales Presentations

Sales Technical Support

Sales Tools

Education

Bachelor Degree in Electrical Engineering

Job description

Responsible for managing inquiries and tenders, preparing technical documentation, and coordinating materials to enhance the company’s competitive edge. This role involves monitoring market trends, providing engineering support, and building strong customer relationships to maximize project success and satisfaction.

Key Accountability Areas

Job description:

Job Purpose

Responsible for managing inquiries and tenders, preparing technical documentation, and coordinating materials to enhance the company’s competitive edge. This role involves monitoring market trends, providing engineering support, and building strong customer relationships to maximize project success and satisfaction.

Efficient Inquiry and Tender Management:

• Supervise and track all incoming inquiries and tenders efficiently.
• Provide optimal responses to customers.

Supportive Documents and Samples Preparation:

• Prepare supportive documents, samples, and submittals.
• Deliver them to customers to enhance alfanar's chances.

Material Preparation and Coordination:

• Collaborate with the department’s coordinator/Demand Planning to prepare required materials.
• Ensure timely delivery of materials to customers.

Competitor Monitoring and Reporting:

• Monitor and analyze competitors’ activities.
• Report findings to sales management.

Market Presence and Technical Support:

• Coordinate technical meetings and seminars.
• Provide technical support to increase alfanar's awareness and presence in the market.
• Collaborate with related parties for successful execution.

Reporting and Customer Management:

• Generate effective and timely reports for management.
• Manage customers in a professional manner.
• Project Identification and Follow-up:
• Identify and track all related projects.
• Conduct close follow-ups to maximize project realization.

Customer Satisfaction and Payment Management:

• Follow-up on customer satisfaction levels (number of highly satisfied customers).
• Collect payments promptly to prevent overdue payments (Maintain zero over-dues).

Data Management and Forecasting:

• Update and maintain the database for all projects through C4C.
• Avoid inaccurate forecasts that may lead to financial costs associated with projected stock.

Role Accountability

HR Proficiency

• Training of sub-ordinates and forming a team to get the work effectively achieved.
• Provide leadership, coaching, and direction to subordinates in all aspects of their work.
• Delegate sub-ordinates in each respective assignment.
• Ensures fair distribution of tasks to maintain morale, motivation of subordinates.

Delivery

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.
• Problem-solving
• Resolve any related problems arise and elevate any complex operational issues.

Quality

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.
• Business Process Improvements (Effectiveness)
• Coordinate well-defined written systems, policies, procedures, and seeking automations opportunities as much as possible.

Compliance

• Comply to related policy & procedures and work instructions.

Safety

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Academic Qualification

Bachelor Degree in Electrical Engineering Work Experience 4 to 6 Years Technical / Functional Competencies Sales Forecasting Sales Promotions Sales Trend Analysis Sales Presentations Sales Technical Support Sales Tools

Profile description

Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions.

The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals.

alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar.

For more information about alfanar, please visit alfanar.com