Sales Development Representative

Crimson Education; United Arab Emirates; Remote; AED 89,000 - 134,000; Full time

Benefits offered by this job

Гибкий график

Возможность удалённой работы

Бюджет на обучение $1,000 в год

Психолог на штате

Возможности для карьерного роста

Job summary

Crimson Education ищет специалиста по работе с лидами в регионе Ближний Восток и Турция. Вы будете первым контактом для входящих лидов, квалифицировать их и направлять в программы Crimson.

Задачи: звонки, ответ на запросы, ведение CRM Salesforce, обновление стадий сделки, организация встреч с академическими консультантами и менеджером страны, поддержка клиентского опыта и проведение локальных мероприятий.

Qualifications

• Опыт работы с клиентами и достижение целей по продажам.
• Умение общаться с разными типами клиентов, в т.ч. через телефон, мессенджеры и email.
• Знание Salesforce и базовых инструментов CRM.

Responsibilities

• Совершение звонков и ответов на запросы лидов, квалификация лидов для этапов продаж.
• Поддержка записей в CRM Salesforce: обновление статусов и движение по воронке продаж.
• Организация встреч между лидами и образовательными консультантами/менеджером страны, планирование локальных мероприятий.

Skills

Клиентский сервис

Коммуникации

CRM Salesforce

Tools

Salesforce

Job description

Описание:

Crimson Education is the world’s leading college admissions consulting firm, with over 1,700+ Ivy League offers and 450+ Oxbridge offers. We help ambitious students gain admission to the world’s top universities through expert-led guidance and proven, data-driven strategies. Crimson students are 7x more likely to get into the Ivy League than their peers. Crimson is the only college admissions consultancy that brings together:

• Former Ivy League and Top 20 admissions officers to rigorously review and refine applications
• Professors and PhD teaching fellows from leading universities to guide students through original, independent research — with pathways to selective peer-reviewed publication or conference presentation
• Past ISEF winners and judges who coach students to compete for state, national, and international science fair awards
• Capstone project mentors who help students design and scale leadership initiatives with real-world impact, measurable outcomes, and credible external validation

The ideal candidate will be able to build rapport easily, be customer-obsessed, and have a growth mindset. The purpose of this role is to be the first point of contact for incoming leads and potential clients, ensuring a smooth customer experience across a variety of Crimson programs, by:

• Managing, contacting, and qualifying inbound warm/hot leads to Crimson Middle East and Turkey
• Providing resources to leads to inform them of opportunities with Crimson
• Working as part of a high performing team to provide the best experience to potential Crimson students

Задачи:

Making calls and responding to enquiries from leads to qualify them for sales processes, ensuring that data is diligently, accurately entered and managed within Crimson’s Client Relations Management (CRM) system Salesforce Updating the record of these leads and tracking their movements to the next stage of the sales pipeline in Salesforce Track Crimson events and plan accordingly to reach out to the event leads Schedule meetings for the leads to meet with Crimson’s Academic Advisors and Country Manager Planning and running local events to increase brand awareness for Crimson Establish, develop and maintain positive and professional customer interactions and relationships for Crimson Continuously improving sales techniques, processes and enhancing industry knowledge Engaging in outreach activities such as presenting at school talks, careers expos, and Crimson seminars when required Attending industry events as required Collating fortnightly sales reports in an accurate and concise manner for management

Требования:

Experience in Customer Service, Customer Success Experience in university admissions (US & UK as priority) will be preferred but not required Excellent communication skills Excellent organization skills Professionalism, Time and Stress Management, Confidence, Positive attitude (patience, empathy), Willingness to learn and go the extra mile Experience in the Education or professional services (e.g. marketing agency, financial services, management consulting, hospitality, etc.) sector and using CRM (Salesforce) and multiple systems and platforms

Why work for Crimson?

• Flexible working environment, you will be empowered to structure how you work
• Option to work from our many locations/remotely around the globe (role dependant) with us!
• Limitless development and exposure- our internal promotions/role changes made up 33% of all recruitment last year.
• $1,000 training budget per year- we love to level up!
• Psychologist on staff
• Impressive fireside chats and workshops to help the team continuously level up
• Radical Candour is a feedback approach we live by
• We’re a global player with 28 markets (and growing) across the globe!

If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

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