Sales Coordinator – CIS Markets

21c Museum Hotels; Dubai; On-site; AED 45,000 - 65,000; Full time

Job summary

A leading hospitality group is seeking a Sales Coordinator to support the CIS Sales team. In this role, you will manage client interactions, assist with sales proposals, and coordinate administrative tasks. Ideal candidates should have a Bachelor’s degree and 1–2 years of sales coordination experience, preferably in hospitality, along with strong English and Russian language skills. This position is based in Dubai and offers competitive benefits.

Benefits

Competitive package

Development opportunities

Qualifications

• Minimum 1–2 years of experience in sales coordination, preferably in hospitality.
• Strong knowledge of travel trends in the CIS markets is an advantage.
• Russian language proficiency highly preferred.

Responsibilities

• Assist the Director of Sales in managing accounts within the CIS markets.
• Prepare proposals, contracts, and official correspondence for clients.
• Coordinate site inspections and client visits for CIS partners.

Skills

Communication skills in English

Knowledge of CIS markets

Proficiency in Microsoft Office

Organizational skills

Multitasking ability

Education

Bachelor’s degree in Business, Sales, Marketing, or related field

Tools

CRM systems

Job description

Overview

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

The Sales Coordinator – CIS Markets provides administrative, organizational, and sales support to the CIS Sales team within the Rixos Sales Corporate Office. This role ensures smooth day-to-day operations, effective communication with clients and internal teams, and contributes to achieving sales objectives in the CIS region.

Key Responsibilities

Sales Support

• Assist the Director of Sales and Sales Managers in managing accounts within the CIS markets.
• Prepare proposals, contracts, and official correspondence for clients and partners.
• Maintain and update the customer relationship management (CRM) system with accurate client information, booking details, and activity logs.

Coordination & Administration

• Coordinate site inspections, familiarization trips, and client visits for CIS partners.
• Support the preparation of presentations, reports, and market analyses.
• Handle administrative tasks such as filing, scheduling, travel arrangements, and expense reports.
• Act as a liaison between the CIS Sales team and hotels to ensure effective communication and smooth workflow.

Client Interaction

• Respond promptly to client inquiries, requests for information, and general correspondence.
• Follow up on pending proposals, contracts, and payments to ensure timely closure.
• Support in building and maintaining strong relationships with travel trade partners, tour operators, and corporate clients in the CIS region.

Sales Activities

• Assist in the preparation and participation of trade shows, exhibitions, and roadshows related to the CIS markets.
• Track and report monthly sales activities, revenues, and market trends.
• Support promotional campaigns and marketing initiatives targeted at the CIS region.

Qualifications

• Bachelor’s degree in Business, Sales, Marketing, or a related field.
• Minimum 1–2 years of experience in sales coordination, preferably in hospitality, tourism, or luxury travel.
• Strong knowledge of the CIS markets and travel trends is an advantage.
• Excellent communication skills in English; Russian language proficiency highly preferred.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.
• Strong organizational skills with attention to detail.
• Ability to multitask, work under pressure, and meet deadlines.
• Positive attitude, team-oriented, and client-focused mindset.

Additional Information

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.