Sales Coordinator

Hyatt Centric Jumeirah Dubai; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Hyatt Centric Jumeirah Dubai is seeking a highly organized Sales Coordinator to support the Sales & Marketing team in driving business success. The role coordinates sales activities, handles administrative processes, maintains client relationships, and ensures smooth communication between clients and hotel operations to deliver exceptional service and reach revenue goals.

The position requires 1–2 years in a sales coordination or related role, preferably in hospitality, with strong English

Qualifications

• Diploma or Bachelor's Degree in Hospitality Management, Business Administration, Marketing, Sales, or a related field.
• Minimum 1–2 years of experience in a Sales Coordinator or similar role, preferably in hospitality.
• Previous hotel sales experience is highly preferred.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Knowledge of Opera, Delphi, Envision or similar hotel CRM platforms is an advantage.
• Strong organizational, administrative, and time-management skills.
• Excellent verbal and written communication skills in English; additional languages are a plus.
• Strong interpersonal and customer service skills with the ability to build client relationships.
• Ability to manage multiple priorities in a fast-paced environment.
• High attention to detail in reports, contracts, and correspondence.
• Professional presentation and a positive attitude aligned with Hyatt's service culture.

Responsibilities

• Provide administrative support to the Sales & Marketing team in daily operations.
• Prepare and distribute sales proposals, contracts, agreements, presentations, and correspondence.
• Maintain and update client databases, sales records, and account information in Hyatt systems.
• Coordinate appointments, meetings, site inspections, and client visits.
• Respond promptly and professionally to client inquiries and requests.
• Build and maintain positive relationships with existing and prospective clients.
• Support the sales team in managing accounts, tracking opportunities, and following up on leads.
• Coordinate client requirements with hotel departments to ensure successful execution of services and events.
• Assist in coordinating group bookings, corporate accounts, meetings, and events.
• Prepare sales reports, forecasts, and activity summaries as requested by management.
• Support sales promotions, trade shows, networking events, and business development initiatives.
• Liaise with Reservations, Revenue, Front Office, F&B, and other departments for seamless operations.

Skills

English communication

Organizational skills

Time management

Interpersonal skills

Customer service

Attention to detail

Multitasking

Teamwork

Education

Diploma or Bachelor's Degree in Hospitality Management

Business Administration

Marketing or Sales

Tools

Opera PMS

Delphi CRM

Envision CRM

Microsoft Office

Job description

About Hyatt Centric Jumeirah Dubai

Hyatt Centric Jumeirah Dubai is a lifestyle hotel designed for modern travelers seeking authentic local experiences. Located in the heart of Dubai, we are dedicated to delivering memorable guest experiences through exceptional service, innovation, and genuine hospitality..

Summary

Hyatt Centric Jumeirah Dubai is seeking a highly organized and detail-oriented Sales Coordinator to support the Sales & Marketing team in driving business success. The role is responsible for coordinating sales activities, managing administrative processes, maintaining client relationships, and ensuring seamless communication between clients and hotel operations to deliver exceptional service and achieve revenue goals.

Key responsibilities

• Provide administrative support to the Sales & Marketing team in daily operations.


• Prepare and distribute sales proposals, contracts, agreements, presentations, and correspondence.


• Maintain and update client databases, sales records, and account information in Hyatt systems.


• Coordinate appointments, meetings, site inspections, and client visits.


• Respond promptly and professionally to client inquiries and requests.


• Build and maintain positive relationships with existing and prospective clients.


• Support the sales team in managing accounts, tracking opportunities, and following up on leads.


• Coordinate client requirements with hotel departments to ensure successful execution of services and events.


• Assist in coordinating group bookings, corporate accounts, meetings, and events.


• Prepare sales reports, forecasts, and activity summaries as requested by management.


• Support sales promotions, trade shows, networking events, and business development initiatives.


• Liaise with Reservations, Revenue, Front Office, Food & Beverage, and other departments to ensure seamless operations and guest satisfaction.


• Ensure all sales activities, documentation, and contracts comply with Hyatt policies and brand standards.


• Maintain confidentiality of guest, client, and hotel information.


• Perform any other reasonable duties assigned by management.

Qualifications

• Diploma or Bachelor's Degree in Hospitality Management, Business Administration, Marketing, Sales, or a related field.


• Minimum 1-2 years of experience in a Sales Coordinator, Sales Administrator, or similar role, preferably within the hospitality industry.


• Previous hotel sales experience is highly preferred.


• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.


• Knowledge of hotel systems such as Opera, Delphi, Envision, or similar CRM platforms is an advantage.


• Strong organizational, administrative, and time-management skills.


• Excellent verbal and written communication skills in English; additional language skills are an advantage.


• Strong interpersonal and customer service skills with the ability to build relationships with clients and colleagues.


• Ability to manage multiple priorities and work effectively in a fast-paced environment.


• High attention to detail and accuracy in preparing reports, contracts, and correspondence.


• Professional presentation, positive attitude, and a commitment to Hyatt's service culture.


• Ability to work independently and collaboratively as part of a team.