Sales Coordinator

Arteco Ceramics LLC; Dubai; On-site; AED 67,000 - 112,000; Full time

Job summary

Arteco Ceramics LLC in Dubai, United Arab Emirates, is actively seeking a Sales Coordinator to join the team on a full-time on-site basis. The role focuses on order processing, quotations, maintaining customer records, and coordinating deliveries with logistics and warehouse teams to ensure smooth operations and customer satisfaction.

You will respond to inquiries, follow up on leads, and ensure timely communication between customers, sales representatives, and internal departments.

Qualifications

• Candidates should possess strong skills in Sales Coordination and Sales Operations to manage orders, documentation, and internal workflows efficiently.
• Candidates should possess proven Sales and Customer Service skills to handle inquiries, build relationships, and support repeat business.
• Candidates should possess excellent Communication skills, including clear written and verbal communication in English; Arabic proficiency is an advantage.
• Candidates should possess solid organizational and time-management abilities, with attention to detail and accuracy in data entry and reporting.
• Relevant experience in building materials, interior design, or related industries is beneficial, along with familiarity with CRM or ERP systems.
• Diploma or bachelor’s degree in Business, Marketing, or a related field is preferred, and the ability to work collaboratively in a multicultural environment is essential.

Responsibilities

• Process orders and prepare quotations.
• Maintain customer records and coordinate deliveries with logistics and warehouse teams.
• Respond to customer inquiries and follow up on leads.
• Ensure timely communication between customers, sales representatives, and internal departments.
• Update sales reports and track project timelines.
• Assist with tender submissions or project documentation.
• Support marketing and showroom activities when required to enhance customer experience and drive sales performance.

Skills

Sales coordination

Sales operations

Customer service

Communication skills

Organizational skills

CRM/ERP familiarity

Education

Diploma or bachelor’s degree in Business/Marketing or related field

Tools

CRM

ERP systems

Job description

Company Description

Arteco Ceramics LLC is a reputed distributor of high-quality mosaic, porcelain ceramic, and roofing tiles, with exclusive regional rights to leading manufacturers from Italy, Spain, Japan, Brazil & Latin America, China, and Southeast Asia. Headquartered in the United Arab Emirates, the company serves a broad commercial network across the UAE, GCC, Middle East, Africa, and CIS, supporting prestigious architectural and design projects. Arteco Ceramics positions itself as a trusted partner for architects, designers, and end users, offering carefully sourced materials for discerning clientele. Its multinational team brings strong design industry experience and provides professional guidance throughout the design process. The award-winning, gallery-style showroom in Dubai has received recognition for Best Designed Retail Space in the Middle East and North Africa, and Interior Design of the Year in the Retail category.

Role Description

The Sales Coordinator is a full-time, on-site role based in Dubai, United Arab Emirates. This role supports the sales team by managing order processing, preparing quotations, maintaining customer records, and coordinating deliveries with logistics and warehouse teams. The Sales Coordinator responds to customer inquiries, follows up on leads, and ensures timely communication between customers, sales representatives, and internal departments. Daily responsibilities include updating sales reports, tracking project timelines, organizing showroom appointments, and assisting with tender submissions or project documentation. The role also involves supporting marketing and showroom activities when required to enhance customer experience and drive sales performance.

Qualifications

• Candidates should possess strong skills in Sales Coordination and Sales Operations to manage orders, documentation, and internal workflows efficiently.


• Candidates should possess proven Sales and Customer Service skills to handle inquiries, build relationships, and support repeat business.


• Candidates should possess excellent Communication skills, including clear written and verbal communication in English; Arabic proficiency is an advantage.


• Candidates should possess solid organizational and time-management abilities, with attention to detail and accuracy in data entry and reporting.


• Relevant experience in building materials, interior design, or related industries is beneficial, along with familiarity with CRM or ERP systems.


• Diploma or bachelor’s degree in Business, Marketing, or a related field is preferred, and the ability to work collaboratively in a multicultural environment is essential.