Sales Associate - Retail

Tanqeeb; Dubai; On-site; AED 36,000 - 72,000; Full time

Job summary

Tanqeeb is seeking a retail associate for our Dubai store to greet customers, learn product details, and drive sales. You will handle transactions, maintain store presentation, and support inventory management while delivering exceptional service.

The ideal candidate has a positive attitude, strong interpersonal skills, basic math ability, and flexibility to work evenings, weekends, and holidays in a fast-paced retail setting.

Qualifications

• Greet customers warmly and build rapport to create a positive shopping experience.
• Proficient product knowledge to address inquiries and drive sales.
• Handle cash, cards, and other payments accurately and efficiently.

Responsibilities

• Maintain a visually appealing store environment and restock shelves.
• Assist with inventory management and stock checks.
• Resolve customer issues, process returns/exchanges, and ensure customer satisfaction.
• Meet or exceed sales targets and promote products through effective selling techniques.
• Stay informed about promotions and campaigns to maximize sales opportunities.
• Adhere to company policies including loss prevention, dress code, and safety guidelines.
• Collaborate with teammates to foster a supportive work environment.

Skills

Customer service

Interpersonal skills

Basic math

POS systems

Retail technology

Flexible schedule

Team collaboration

Tools

POS systems

Job description

• Greet customers warmly and proactively, offering assistance and building rapport to create a positive shopping experience.
• Master product knowledge, including features, benefits, and pricing, to confidently address customer inquiries and drive sales.
• Process sales transactions accurately and efficiently, handling cash, credit cards, and other payment methods with precision.
• Maintain a visually appealing and organized store environment, including restocking shelves and ensuring merchandise is attractively displayed.
• Assist with inventory management, including receiving, unpacking, and organizing new merchandise deliveries, and conducting stock checks.
• Provide exceptional customer service by resolving customer issues, handling returns and exchanges, and going the extra mile to exceed expectations.
• Meet or exceed sales targets and contribute to team goals by actively promoting products and services and utilizing effective sales techniques.
• Stay informed about current promotions, sales events, and marketing campaigns to effectively communicate them to customers and maximize sales opportunities.
• Adhere to company policies and procedures, including loss prevention measures, dress code, and safety guidelines to ensure a secure and compliant work environment.
• Collaborate with team members to create a positive and supportive work environment, sharing knowledge and assisting colleagues as needed.

Desired Candidate Profile

• A positive and enthusiastic attitude is vital, creating a welcoming and engaging atmosphere for customers.
• Excellent interpersonal skills are needed, allowing for building rapport and establishing trust with customers.
• Basic math skills are necessary for handling transactions, calculating discounts, and managing inventory.
• Proficiency in using point-of-sale (POS) systems and other retail technology is beneficial for efficient operations.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, is often required in retail environments.
• A passion for the products sold and a desire to help customers find what they need are highly valued.
• Physical stamina to stand for extended periods and lift/move merchandise is often a requirement.