Sales Associate - eleventy

Majid Al Futtaim; Abu Dhabi; On-site; AED 33,000 - 67,000; Full time

Benefits offered by this job

Friendly environment

Diverse colleagues

Job summary

Majid Al Futtaim Lifestyle is recruiting a Sales Associate to deliver outstanding customer service, understand shopper needs, and drive a memorable shopping experience. You will support daily operations, replenish stock, and help shoppers locate items across Majid Al Futtaim fashion brands as needed.

The role requires a high school certificate and 1–2 years of experience, with strong communication skills. Join a dynamic team in a vibrant retail environment and contribute to achieving sales

Qualifications

• High School Certificate.
• 1–2 years industry experience.
• Good communication skills.

Responsibilities

• Be the champion of customer service in line with Majid Al Futtaim guidelines and understand customer needs.
• Address customer concerns promptly and professionally and escalate to the Store Manager when necessary while keeping the customer in mind.
• Achieve set sales targets and use creative ways to exceed them, keeping the customer experience at the core.
• Contribute to enhanced sales targets with thorough product knowledge, taking opportunities to up-sell and cross-sell.
• Ensure store standards are maintained, assisting with in-store tasks like cleanliness, tidiness and replenishment.
• Comply with all store security policies and minimize stock loss.
• Use advanced selling skills to support customer needs, generate high value transactions, and build repeat business.

Skills

Good Communication Skills

Education

High School Certificate

Job description

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day

JOB TITLE

Sales Associate | Majid Al Futtaim Lifestyle | Operations

ROLE PROFILE:

• Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
• Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
• Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
• Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
• Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
• Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
• Use Advanced Selling Skills in Order to Better Support the Customer’s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
• Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.

REQUIREMENTS:

• High School Certificate
• 1-2 Years Industry Experience
• Good Communication Skills

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.