Sales Associate

Majid Al Futtaim; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

Majid Al Futtaim is seeking a Sales Associate in Dubai. The role involves championing customer service standards, addressing concerns promptly, and achieving sales targets through product knowledge.

The ideal candidate will have a High School Certificate, 1-2 years of industry experience, and possess good communication and customer service skills. Join us to enhance customer experiences and contribute to sales success.

Qualifications

• 1-2 years of industry experience is preferred.
• Ability to understand and fulfill customer needs.
• Strong focus on achieving sales targets.

Responsibilities

• Champion customer service standards and enhance customer experience.
• Address customer concerns promptly and escalate when necessary.
• Achieve set sales targets and utilize upselling opportunities.
• Maintain store standards and support in-store tasks.

Skills

Good Communication Skills

Excellent Customer Service

Education

High School Certificate

Job description

Job Title

Sales Associate | Majid Al Futtaim Lifestyle | Operations

Role Profile

• Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
• Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
• Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
• Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
• Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
• Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
• Use Advanced Selling Skills in Order to Better Support the Customer’s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
• Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.

Requirements

• High School Certificate
• 1-2 Years Industry Experience
• Good Communication Skills
• Excellent Customer Service