Sales Assistant - IKEA Market Hall
AlFuttaim
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Job summary
Al-Futtaim Retail in Abu Dhabi is seeking a friendly Sales Assistant to support IKEA Market Hall operations. You will greet customers, provide product information and help maintain attractive, organized displays while contributing to daily store activities and sales targets.
The role requires at least one year of retail sales experience, strong communication skills, and the ability to stand for extended periods in a busy Market Hall environment. This is an on-site position in the UAE capital.
Qualifications
- High School Degree is required.
- Minimum 1 year of experience in retail sales.
- Experience interacting with customers in a retail environment.
- Familiarity with general store operations and merchandise handling is relevant to the position.
- Ability to contribute to sales targets while maintaining customer service standards.
Responsibilities
- Welcome customers and greet them with a friendly, helpful attitude.
- Provide current and relevant product information to customers.
- Assist in maintaining organized Market Hall displays and stock; support shopkeeper tasks.
- Contribute to weekly sales targets through proactive customer engagement.
- Support stock counting and inventory activities as required.
Skills
Education
Job description
Al-Futtaim Retail is looking for a friendly, energetic and customer-focused Sales Assistant to support IKEA store operations in Abu Dhabi, United Arab Emirates. The role focuses on delivering excellent customer service, generating sales and maintaining an attractive, organized shopping environment, particularly within the IKEA Market Hall. As a Sales Assistant, you will welcome customers, provide relevant product information, arrange merchandise and complete daily store activities assigned by the Shopkeeper. You will also contribute to weekly sales targets, participate in inventory activities and help maintain IKEA 's store standards. The successful candidate will have at least one year of retail sales experience, effective communication skills and a positive attitude toward customers, colleagues and the IKEA brand. This position requires the physical ability to lift and arrange stock products and remain standing for a minimum of eight hours in a busy retail environment.
Country: United Arab Emirates - City: Abu Dhabi - Industry: Retail - Function: Sales-Retail - Salary: Not disclosed - Gender: No Preference - Candidate Nationality: Not specified - Job Type: Full Time - Work Arrangement: On-site
- Welcome customers with a friendly smile and positive attitude.
- Greet customers promptly when they enter the store.
- Create a positive first impression through professional appearance and energetic customer engagement.
- Provide customers with current and relevant product information.
- Respond to customer questions clearly and courteously.
- Maintain a helpful and approachable presence throughout the sales area.
- Support a pleasant shopping experience through attentive customer service.
- Represent IKEA and Al-Futtaim Retail positively during customer interactions.
- Contribute to achieving or exceeding weekly sales targets.
- Support sales generation through proactive customer engagement.
- Demonstrate a positive attitude toward IKEA products and merchandise.
- Provide customers with relevant information to support their purchasing decisions.
- Maintain awareness of assigned sales responsibilities and performance expectations.
- Work with the Shopkeeper and colleagues to support sales activities.
- Contribute to store performance through consistent service and teamwork.
- Arrange and organize products within the Market Hall.
- Ensure merchandise is presented neatly and attractively.
- Maintain organized product displays and sales floor areas.
- Assist with lifting, moving and arranging stock products as required.
- Complete merchandise-related tasks assigned by the Shopkeeper.
- Help maintain an orderly shopping environment for customers.
- Support daily store presentation standards through careful product handling.
- Maintain high standards of cleanliness throughout assigned store areas.
- Keep the sales floor organized and welcoming.
- Ensure merchandise displays remain tidy.
- Follow IKEA presentation and housekeeping requirements.
- Maintain a professional appearance in accordance with the company dress code.
- Contribute to a clean, attractive and customer-friendly retail environment.
- Participate in Market Hall inventory activities.
- Support stock counting and other assigned inventory tasks.
- Follow instructions from the Shopkeeper regarding daily operational requirements.
- Attend store meetings and related functions.
- Complete assigned responsibilities accurately and on time.
- Cooperate with colleagues to support smooth store operations.
- Follow IKEA policies and procedures when performing daily duties.
- Work collaboratively with colleagues and store management.
- Demonstrate flexibility when supporting team responsibilities.
- Maintain a positive attitude toward the company, brand and merchandise.
- Communicate effectively with supervisors and fellow employees.
- Follow assigned work schedules and maintain punctuality.
- Support colleagues in completing operational tasks.
- Demonstrate conduct consistent with IKEA and Al-Futtaim values.
- Contribute to a respectful and cooperative working environment.
- High School Degree is required.
- Minimum 1 year of experience in retail sales.
- Experience interacting with customers in a retail environment.
- Familiarity with general store operations and merchandise handling is relevant to the position.
- Ability to contribute to sales targets while maintaining customer service standards.
- Ability to lift and arrange stock products.
- Ability to remain standing for a minimum of 8 hours.
- Capacity to perform merchandise handling activities in a busy retail environment.
- Ability to carry out assigned sales floor duties that involve physical activity.
- Strong customer service focus.
- Warm, friendly and welcoming personality.
- Ability to create a positive impression during customer interactions.
- Willingness to assist customers and provide relevant information.
- Positive attitude toward the IKEA brand and its products.
- Commitment to delivering a pleasant shopping experience.
- Effective verbal communication skills.
- Ability to communicate clearly with customers and colleagues.
- Confidence providing product information.
- Professional and courteous approach to customer interactions.
- Ability to follow instructions from supervisors and management.
- Understanding of customer-facing retail sales activities.
- Motivation to achieve weekly sales targets.
- Ability to support sales through helpful customer engagement.
- Positive approach to merchandise presentation.
- Willingness to contribute to store sales performance.
- Ability to maintain clean and organized sales areas.
- Attention to merchandise arrangement and store presentation.
- Punctuality and commitment to assigned work schedules.
- Ability to complete duties according to instructions.
- Willingness to participate in inventory activities and store meetings.
- Responsible approach to daily retail operations.
- Ability to cooperate effectively with colleagues and management.
- Flexible approach to assigned store duties.
- Willingness to support team objectives.
- Respect for company policies and procedures.
- Commitment to Al-Futtaim and IKEA values.
- Positive attitude in a busy customer-facing environment.
The Sales Assistant plays an important role in maintaining an organized, welcoming and commercially effective Market Hall. Working under the direction of the Shopkeeper, you will help ensure that merchandise is arranged appropriately, the sales floor remains clean and customers receive friendly assistance. The role combines customer interaction with practical store operations, including product handling, inventory participation and daily housekeeping. You will work alongside colleagues and management to support sales targets and maintain the standards expected within an IKEA retail environment.
You will be well suited to this opportunity if you enjoy working with people, take pride in maintaining an organized store and are comfortable performing active retail duties. The role requires someone who can:
- Welcome customers with confidence and enthusiasm.
- Provide helpful and accurate product information.
- Work toward weekly sales targets.
- Maintain attractive and organized merchandise displays.
- Follow Shopkeeper instructions and store procedures.
- Participate in Market Hall inventory activities.
- Work effectively with colleagues and management.
- Maintain punctuality and professional appearance.
- Handle stock products and remain standing for extended periods.
- Demonstrate a positive attitude consistent with IKEA values.
Al-Futtaim Retail is one of the region 's established retail operators and forms part of the Al-Futtaim Group. The division works with internationally recognized brands including IKEA, ACE, Marks & Spencer and the Inditex Group, serving customers across the Middle East, North Africa and Southeast Asia. Al-Futtaim Retail has also introduced brands such as Watsons and Kiabi to regional markets. The business continues to develop retail experiences through investment in digital innovation, artificial intelligence, customer experience and loyalty platforms. With employees representing more than 100 nationalities across over 10 countries, Al-Futtaim Retail brings together a diverse workforce focused on collaboration, customer service and business development. The division offers opportunities for retail professionals to develop their capabilities while contributing to the performance of internationally recognized retail brands.
Established in the 1930s and headquartered in Dubai, Al-Futtaim is a diversified privately held regional business group. The Group operates across more than 20 countries and employs over 40,000 people in businesses spanning automotive, financial services, real estate, retail and health. Al-Futtaim represents more than 200 internationally recognized brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, the Group focuses on digital innovation, sustainable growth and strategic partnerships. Through Al-Futtaim Retail and its IKEA operations, the Group continues to provide customer-focused shopping experiences while supporting long-term business development.
Job Requisition ID: 182156
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