Sales Assistant - IKEA Market Hall

AlFuttaim; Dubai; On-site; AED 30,000 - 46,000; Full time

Job summary

Al-Futtaim Retail is recruiting a Sales Assistant in Dubai, UAE to support IKEA market hall sales operations and deliver a positive customer experience.

The role combines customer service and retail sales with product presentation, stock handling, and day‑to‑day maintenance of the sales floor. It is a physically active, on‑site position requiring reliability, teamwork, and adherence to store standards.

Qualifications

• High School Degree is required.
• Minimum 1 year of retail sales experience.
• Excellent verbal communication skills.
• Strong customer service capability.
• Ability to engage positively with customers in a retail environment.
• Physical fitness to handle and lift stock items.
• Ability to stand for a minimum of 8 hours.

Responsibilities

• Generate sales and provide a positive customer experience within the market hall.
• Work toward meeting or exceeding weekly sales targets.
• Welcome customers promptly and create a positive first impression.
• Provide customers with current and relevant information about products and services.
• Assist customers professionally throughout their store experience.
• Arrange products and help maintain an organised sales floor.
• Keep the market hall clean and presentable in accordance with store standards.
• Participate in market hall inventories to support accurate stock levels.
• Complete additional operational duties assigned by the shopkeeper.
• Attend and participate in store meetings and related activities.
• Maintain punctuality and follow the designated work schedule.
• Follow IKEA policies, procedures, dress requirements, and operating standards.

Skills

Verbal communication

Customer service

Retail experience

Teamwork

Store policies adherence

Physical stamina

Education

High School Degree

Job description

Sales Assistant - IKEA Market Hall Job Snapshot
Role: Sales Assistant
Location: Dubai, UAE
Industry: Retail
Function: Sales-Retail
Experience: Minimum 1 year of retail sales experience
Job Type: Full Time
Position Overview Al-Futtaim Retail is hiring a Sales Assistant in Dubai, UAE to support IKEA 's market hall sales operations and deliver a positive customer experience. The role combines customer service and retail sales with product presentation, stock handling, inventory participation, and day‑t‑day maintenance of the sales floor. The Sales Assistant will work toward weekly sales targets while helping customers with relevant product and service information. Success requires an energetic and customer‑focused approach, reliable attendance, teamwork, and consistent adherence to IKEA store standards, policies, and procedures.

Job Details

Country: UAE
City: Dubai
Industry: Retail
Function: Sales-Retail
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job Type: Full Time
Work Arrangement: On‑site

Overview of the Role

Working within the IKEA market hall, the Sales Assistant supports both commercial performance and the overall customer experience. The position involves engaging with customers, maintaining an organised and appealing sales environment, arranging merchandise, and completing operational tasks assigned by the shopkeeper. The role is physically active and requires the ability to remain on the sales floor for extended periods, handle stock items, and maintain store presentation standards throughout the working day.

What You Will Do

• Generate sales and provide a positive customer experience within the market hall.
• Work toward meeting or exceeding weekly sales targets.
• Welcome customers promptly and create a positive first impression.
• Provide customers with current and relevant information about products and services.
• Assist customers professionally throughout their store experience.
• Arrange products and help maintain an organised sales floor.
• Keep the market hall clean and presentable in accordance with store standards.
• Participate in market hall inventories to support accurate stock levels.
• Complete additional operational duties assigned by the shopkeeper.
• Attend and participate in store meetings and related activities.
• Maintain punctuality and follow the designated work schedule.
• Follow IKEA policies, procedures, dress requirements, and operating standards.

Required Skills

• Excellent verbal communication skills.
• Strong customer service capability.
• Ability to engage positively with customers in a retail environment.
• Physical fitness to handle and lift relevant stock items.
• Ability to follow schedules, procedures, and store policies consistently.
• Team‑oriented approach and ability to work collaboratively with colleagues and management.

What Qualifies You for the Role

• High School Degree.
• Minimum 1 year of retail sales experience.
• Good verbal communication skills.
• Physical ability to lift certain products as required by the role.
• Ability to stand for a minimum of 8 hours.

About Al‑Futtaim Retail

Al‑Futtaim Retail operates across MENA and Southeast Asia and works with international retail brands including IKEA, ACE, Marks and Spencer, and the Inditex Group. Its retail activities combine physical stores with investment in digital innovation, AI, customer experience, and loyalty platforms. The business has a workforce representing more than 100 nationalities across over 10 countries.