Sales Assistant - Al-Futtaim Retail (IKEA) - Dubai, UAE

AlFuttaim; Dubai; On-site; AED 33,480 - 50,220; Full time

Benefits offered by this job

Opportunity to work with a globally recognized brand

Supportive team environment

Clear sales and performance targets

Job summary

AlFuttaim is seeking a Sales Assistant to enhance customer service and sales operations at the IKEA Market Hall in Dubai. This full-time role aims to deliver a positive shopping experience, maintain store standards, and achieve sales targets while effectively representing the brands.

The ideal candidate will possess a high school qualification and at least one year of retail experience, along with strong communication skills and a customer-focused mindset.

Qualifications

• Minimum of 1 year of experience in retail sales or customer-facing roles.
• Physically fit to lift products and stand for extended periods.
• Ability to work flexible shifts and as part of a team.

Responsibilities

• Maintain high store standards and ensure a welcoming sales floor.
• Support daily operational duties, including product arrangement.
• Meet or exceed weekly sales targets and contribute to store performance.

Skills

Strong verbal communication

Customer-focused mindset

Interpersonal skills

Education

High school qualification

Job description

Position Overview

Sales Assistant to support customer service and sales operations within the IKEA Market Hall in Dubai. This role focuses on delivering a positive shopping experience, maintaining store standards, and achieving sales targets while representing the IKEA and Al-Futtaim brands professionally.

Job Details

• Country: UAE
• City: Dubai
• Industry: Retail
• Function: Retail Customer Service
• Salary: 3000-4500 AED per month (Market estimated)
• Gender: Any
• Candidate Nationality: Any
• Job Type: Full-time

Key Responsibilities

• Maintain high store standards and ensure a clean, organized, and welcoming sales floor
• Support daily operational duties assigned by the shopkeeper, including product arrangement and merchandising
• Represent a positive and professional attitude toward customers, merchandise, and the brand
• Greet customers promptly and provide accurate, relevant product information
• Meet or exceed weekly sales targets and contribute to overall store performance
• Participate in market hall inventories and attend store meetings and briefings
• Ensure accurate recording of sales transactions and support basic sales reporting
• Adhere strictly to IKEA and Al-Futtaim policies, procedures, dress code, and work schedules
• Work collaboratively with team members and management to achieve store objectives

Ideal Profile

• High school qualification is required
• Minimum of 1 year of experience in retail sales or customer-facing roles
• Strong verbal communication and interpersonal skills
• Customer-focused mindset with a friendly and engaging personality
• Physically fit to lift products and stand for extended periods
• Ability to work flexible shifts and as part of a team

Why Join Us

• Opportunity to work with a globally recognized retail brand under Al-Futtaim Group
• Customer-focused role with clear sales and performance targets
• Supportive team environment within a well-structured retail operation

About the Company

Al-Futtaim Retail operates leading international brands across the Middle East, Africa, and Asia, including IKEA. With a strong focus on customer experience, operational excellence, and people development, Al-Futtaim Retail continues to deliver high-quality retail environments and career opportunities across the region.