RWABU - Captain (La Cava)

Captain - Spanish Steakhouse; Abu Dhabi; On-site; AED 134,000 - 179,000; Full time

Benefits offered by this job

Medical coverage

Paid time off

Complimentary room nights

Learning & development

Global career opportunities

Paid parental leave

Job summary

Rosewood Abu Dhabi is seeking a Captain to oversee daily restaurant operations and deliver attentive, personalized service. You will lead by example, guide service associates, and act as a crucial bridge between management and floor staff to ensure a cohesive guest experience.

You will inspire the team, anticipate guest needs and uphold Rosewood standards of excellence, while maintaining cleanliness, knowledge of the menu, and seamless service throughout shifts.

Qualifications

• Supervisory experience in a restaurant or luxury hospitality environment.
• Passion for food, beverages and memorable guest experiences.
• Strong leadership and ability to motivate and develop team members.

Responsibilities

• Oversee day-to-day restaurant operations, ensuring attentive, personalized service.
• Lead by example to maintain service excellence and support team performance.
• Act as a key link between management and service staff.
• Inspire the team, anticipate guest needs and maintain operational excellence.
• Monitor guest satisfaction and address concerns with service recovery.
• Ensure cleanliness, presentation, product knowledge and readiness throughout the outlet.

Job description

OUR PURPOSE AND CULTURE

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.

As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.

THE TEAM

The Food & Beverage team at Rosewood Abu Dhabi is dedicated to delivering exceptional dining experiences through refined service, strong product knowledge, and genuine hospitality. Across our restaurants and bars, we create memorable moments that reflect the highest standards of luxury hospitality.

As a Captain, you will report to the Assistant Manager - Outlet and play a key leadership role on the restaurant floor, supporting daily operations while guiding and developing service associates to deliver seamless guest experiences.

YOUR ROLE

As a Captain, you will oversee the day-to-day flow of restaurant operations, ensuring every guest receives attentive, personalized, and consistent service. You will lead by example, maintaining service excellence, supporting team performance, and acting as a key link between the management team and service associates.

Your ability to inspire the team, anticipate guest needs, and maintain operational excellence will contribute directly to the success of the outlet and the overall guest experience.

HOW YOU’LL MAKE THE PLACE

• Lead and support restaurant operations during service, ensuring exceptional guest experiences and adherence to Rosewood and LQA standards
• Conduct team briefings, manage floor assignments, and coordinate service flow to maintain operational excellence
• Coach, train, and guide service associates, fostering a culture of continuous improvement and accountability
• Monitor guest satisfaction, proactively address concerns, and ensure effective service recovery when required
• Maintain high standards of cleanliness, presentation, product knowledge, and operational readiness throughout the outlet
• Support outlet performance through effective scheduling, inventory awareness, and attention to revenue opportunities

COULD THIS BE YOU?

• You have supervisory experience within a restaurant or luxury hospitality environment
• You are passionate about food, beverages, and creating memorable guest experiences
• You possess strong leadership skills and enjoy motivating and developing team members
• You demonstrate excellent organizational abilities and thrive in a fast-paced operational environment
• You have a solid understanding of restaurant operations, service standards, and POS systems
• You communicate fluently in English; additional language skills are an advantage

OUR BENEFITS

As part of our team, you’ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. This includes medical coverage, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry-leading paid parental leave supporting eligible associates across all paths to parenthood.

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard - and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them - and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.