Route Sales Assistant

Apparel Group; Dubai; On-site; AED 33,000 - 58,000; Full time

Job summary

Apparel Group in Dubai seeks a delivery driver to support route operations by delivering bottled water to residential and commercial customers, handling goods safely, and assisting with cash collection and daily reporting.

You will work with the Route Salesman to complete deliveries on schedule, manage stock, support upselling during visits, and maintain courteous, professional service while building lasting customer relationships.

Qualifications

• Proven customer service experience and strong communication skills.
• Reliability and punctuality in daily tasks.
• Ability to lead and guide assistants during deliveries.
• Sales mindset with ability to promote products during visits.
• Familiarity with route planning for efficient deliveries.
• Experience handling cash and basic POS transactions.
• Comfortable working in a fast-paced delivery environment.
• Team-oriented with ability to coordinate with Route Salesman.

Responsibilities

• Assist the Route Salesman in scheduled deliveries to residential and commercial customers.
• Support product placement and promote additional sales opportunities during customer visits.
• Ensure timely completion of delivery routes in line with company standards.
• Handle loading and unloading of products with care and safety guidelines.
• Verify product quantities during dispatch and returns to maintain accuracy.
• Contribute to daily stock reconciliation and proper documentation.
• Deliver courteous and professional service to all customers.
• Address routine inquiries and escalate complex issues promptly.
• Uphold the company's service standards and maintain a positive brand image.
• Assist in collecting payments per company policies.
• Record transactions accurately and maintain secure handling of cash.
• Support preparation of daily reports on deliveries, collection, and inventory.

Skills

Customer service

Communication

Reliability

Leadership

Sales oriented

Route planning

Cash handling

Team coordination

Education

High school diploma or equivalent

Job description

Job Description:

Objective:

Support route operations by delivering bottled water to residential and commercial customers. The role is responsible for accurate product handling, loading and unloading, and providing courteous customer service, while assisting with cash collection, stock reconciliation, and daily reporting.

Key Responsibility:

Delivery & Supply Support

• Assist the Route Salesman in executing scheduled in executing scheduled deliveries to residential and commercial customers.
• Support product placement and promote additional sales opportunities during customer visits
• Ensure timely completion of delivery routes in line with company standards.

Product Handling & Inventory Management

• Handle loading & Unloading of products with care and in compliance with safety guidelines.
• verify product quantities during dispatch and return to maintain accuracy.
• Contribute to daily stock reconciliation and ensure proper documentation.

Customer Service

• Deliver Courteous and professional service to all customers.
• Address routine customer inquiries and **escalate** complex issues promptly.
• uphold the companys service standards and maintain a positive brand image.

Payment Handling & Reporting

• Assist in collecting payment from customer in accordance with company policies.
• Record transactions accurately and maintain secure handling of cash.
• support preparation of daily reports on deliveries, collection, and inventory cases.

Desired Experience:

Highschooldiplomaorequivalent

Priorexperienceindelivery,logistics,orsalessupport Physically fit to handle 5-gallon bottles and cartons

Familiaritywithroute planningforefficientandtimelydeliveries.

Provenabilitytohandlecashtransactionsaccuratelyandmaintainproperdocumentation. Excellentcustomerserviceskillswiththeabilitytobuildandmaintainstrongrelationships. Sales-oriented mindset with experience in promoting products and achieving targets.

Good marketawarenessandabilitytoreportcustomerfeedback.

Strong communicationskills,reliability, and abilityto leadandguideassistantsduring deliveries.

Requirements: