Room Service Server

Al Zorah Beach Resort; Ajman; On-site; AED 39,000 - 61,000; Full time

Benefits offered by this job

Tax-free salary

Service charge

Medical insurance

Annual leave

Flight benefits

End-of-service gratuity

Complimentary accommodation

Employee meals

Training & career growth

Job summary

Al Zorah Beach Resort in Ajman is seeking an In-Room Dining Line Staff member to deliver exceptional food and beverage service to guests in their rooms and suites. You will prepare room service trays, coordinate with the kitchen, maintain presentation and guest privacy, and ensure orders are accurate and elegantly presented.

You will be part of a collaborative F&B team delivering a refined guest experience.

Qualifications

• Minimum 1 year of F&B service experience in luxury hospitality.
• Experience in Room Service or In-Room Dining is advantageous.
• Good knowledge of service standards, presentation, and allergen awareness.

Responsibilities

• Deliver food and beverages to guest rooms, suites and private dining areas.
• Prepare and arrange room service trays, trolleys and table settings with presentation in mind.
• Verify orders for accuracy and dietary requirements before delivery.
• Present and serve items professionally and ensure guest satisfaction.
• Respect guest privacy and coordinate with kitchen/Room Service for timely delivery.
• Maintain cleanliness of room service stations and equipment.
• Process guest bills and payments through POS system.

Skills

F&B service

Room Service

English fluency

Tools

POS systems

Job description

Location: Al Zorah Beach Resort, Ajman, United Arab Emirates

About Us

Set within a rare natural paradise just a short drive from Dubai, Al Zorah Beach Resort is a sophisticated coastal retreat framed by protected mangroves, white sand beaches, and vibrant lagoons.

As we undergo an exciting transformation guided by the highest global standards in luxury hospitality, this is a unique opportunity to be part of a journey that will culminate in the grand opening of Four Seasons Resort Ajman at Al Zorah in 2028.

From exceptional dining experiences to thoughtful moments of connection, our resort reflects understated elegance, personalised service and a genuine sense of place.

Our Ideal Candidate

A genuine appreciation for personalised hospitality, combined with strong attention to detail and a discreet approach to service, is essential for this role.

The ideal candidate understands that in-room dining is an extension of the guest's private space, where professionalism, timing and thoughtful presentation make all the difference. You are confident in delivering food and beverages with care, anticipating guest needs and ensuring every order is presented accurately and elegantly.

With a warm personality, good communication skills and a collaborative approach, you contribute to a seamless dining experience while respecting each guest's comfort and privacy.

Key Responsibilities

• Deliver food and beverage orders to guest rooms, suites and designated private dining areas in accordance with established service standards.
• Prepare and arrange room service trays, trolleys, table settings and accompanying amenities with attention to presentation.
• Verify orders for accuracy, completeness, special requests and dietary requirements before delivery.
• Present and serve food and beverages professionally, explaining dishes and confirming guest satisfaction when appropriate.
• Respect guest privacy and follow established procedures when approaching and entering occupied rooms.
• Coordinate with the kitchen and Room Service team to ensure timely preparation and delivery of orders.
• Maintain food and beverage quality, temperature and presentation throughout delivery.
• Respond promptly and courteously to guest requests, concerns and additional service needs.
• Assist with the collection and clearing of used trays, trolleys and equipment from guest rooms and designated areas.
• Maintain cleanliness and organisation of room service stations, equipment and storage areas.
• Process guest bills and payment transactions accurately through the POS system.
• Demonstrate knowledge of menus, ingredients, allergens and available dining options to support guest enquiries and appropriate upselling.
• Follow established food safety, hygiene and HACCP procedures.
• Support special in-room dining arrangements, amenities and guest celebrations as required.

Qualifications & Experience

• Minimum 1 year of Food & Beverage service experience within a hotel, resort or restaurant, preferably in luxury hospitality.
• Previous experience in Room Service or In-Room Dining is an advantage.
• Good understanding of food and beverage service standards, table settings and presentation.
• Knowledge of menu ingredients, dietary requirements and food allergens.
• Strong communication skills in English; additional languages are an advantage.
• Familiarity with POS systems, preferably Micros or a comparable platform.
• A professional appearance, warm personality and strong sense of discretion.
• Ability to work independently, manage multiple orders and maintain service quality during busy periods.
• Strong attention to detail, teamwork and guest service skills.
• Flexibility to work shifts, evenings, weekends and public holidays.

What We Offer

• The opportunity to contribute to the personalised dining experience of a distinctive luxury beachfront resort.
• An exciting journey towards the opening of Four Seasons Resort Ajman at Al Zorah.
• Competitive tax-free salary and service charge.
• Medical insurance, annual leave, flight benefits and end-of-service gratuity.
• Complimentary accommodation, transportation and employee meals.
• Training, development and career growth opportunities.
• A collaborative Food & Beverage team where thoughtful service and attention to detail are valued.

Food & Beverage Service – In-Room Dining | Line Staff