Rider Ops Lead – Dubai Delivery Fleet

Blackstone Delivery Services LLC; Dubai; On-site; AED 45,000 - 56,000; Full time

Job summary

Blackstone Delivery Services LLC is seeking an experienced Fleet Supervisor in Dubai to lead riders on the ground and keep daily operations on target. The role focuses on supervising attendance, shifts, zones and performance to meet platform targets for on-time deliveries and hours logged.

Responsibilities include handling incidents, maintaining bike compliance with RTA permits, and reporting fleet numbers to management.

Qualifications

• 3+ years in last-mile delivery in Dubai, including rider supervision.
• Hands-on experience with Talabat, noon or similar platform fleets.
• Knowledge of RTA delivery rules and Dubai zones.
• Valid UAE driving licence (motorcycle preferred).
• English required; Hindi, Urdu or Arabic an advantage.

Responsibilities

• Supervise riders daily attendance, shifts, zones and performance.
• Hit platform targets for acceptance, on-time delivery and online hours.
• Handle accidents, fines, breakdowns and rider issues.
• Keep bikes, RTA permits and documents compliant.
• Report daily fleet numbers to management.

Skills

Rider supervision

Last-mile delivery

Platform fleet experience

Driving license

Job description

Blackstone Delivery Services LLC is seeking an experienced Fleet Supervisor in Dubai to lead riders on the ground and keep daily operations on target. The role focuses on supervising attendance, shifts, zones and performance to meet platform targets for on-time deliveries and hours logged.

Responsibilities include handling incidents, maintaining bike compliance with RTA permits, and reporting fleet numbers to management.