Rewards Officer

KEOLIS; Dubai; On-site; AED 134,000 - 223,000; Full time

Job summary

KEOLIS in Dubai is seeking a Rewards Officer to manage payroll processing, ensure accuracy, and respond to employee payroll inquiries. You will handle salary calculations, bonuses, overtime, HRIS updates, and generate management reports while ensuring UAE Labour Law compliance.

This role requires 3+ years in payroll, a relevant degree, and strong MS Office/HRIS skills; regional UAE experience preferred.

Qualifications

• Bachelor's degree in human resources, business administration or related field.
• Minimum 3 years of experience in payroll roles.
• Regional and UAE experience preferred.
• Hands-on HRIS experience.

Responsibilities

• Process payroll accurately and on time, including salary calculations, deductions, and statutory compliance.
• Reconcile payroll transactions and ensure compliance with Labor Law regulations.
• Serve as primary point of contact for employees regarding payroll inquiries and issues.
• Calculate salaries, bonuses, overtime, and other payments accurately.
• Process payroll transactions in a timely manner, ensuring adherence to deadlines.
• Maintain accurate records of employee payroll information, including payments, deductions and benefits.
• Generate payroll reports for management and auditing purposes.
• Update payroll system for new joiners, role changes and leavers.
• Provide timely payroll reports to management.
• Respond to employee inquiries regarding payroll issues, deductions and benefits.
• Prepare and issue relevant letters.
• Maintain accurate employee records within HRIS.
• Provide timely support for HRIS user queries.
• Coordinate HRIS system provider for issues and improvements.
• Ensure full and final settlement is processed per UAE Labour Law.
• Assist in opening bank accounts and C3Pay cards for new joiners.
• Manage all employee verifications from banks.

Skills

Fluent in English

Advanced Microsoft Office

Education

Bachelor’s degree in human resources, Business Administration, or related field

Tools

HRIS software

Job description

The Rewards Officer is responsible for ensuring accurate and timely processing of payroll transactions, and providing support to employees regarding payroll-related inquiries. The primary objective is to manage payroll operations efficiently, maintain data integrity, and contribute to the overall satisfaction of employees.

KEY RESPONSIBILITIES

Financial

• Process payroll accurately and on time, including salary calculations, deductions, and statutory compliance.
• Reconcile payroll transactions and ensure compliance with Labor Law regulations.

Stakeholder / Customer

• Serve as a primary point of contact for employees regarding payroll-related inquiries and issues.

Operational

• Calculate salaries, Bonuses, Over Time, and other payments accurately.
• Process payroll transactions in a timely manner, ensuring adherence to established deadlines.
• Calculate accurately all the variable transactions such as Child Education Allowance, Airfare allowance, acting allowance, Awards, etc ensuring adherence to established process.
• Maintain accurate records of employee payroll information, including additional payment, deductions and benefits.
• Generate payroll reports for management and auditing purposes.
• Organize and maintain electronic and hard-copy payroll files securely and confidentially.
• Ensure new joiners, role changes and leavers are updated on the payroll system HRIS.
• Provide timely and accurate payroll reports to the management.
• Respond promptly to employee inquiries regarding payroll issues, deductions, and benefits.
• Prepare and issue relevant letters.
• Maintain accurate employee records within HRIS.
• Provide timely support and assistance for HRIS user queries.
• Coordinate HRIS system provider for technical issues, testing and process improvements.
• Ensure that the full and final settlement is processed promptly and in accordance with UAE Labor Law.
• Assistance in opening of Local bank account and C3Pay card for the new joiners.
• Manage all employee verifications from banks.

Capability/People

• Provide support to employees on payroll-related processes and systems.

Dimensions

• Process payroll for all KM employees.
• Manage all payroll related transactions.

Education / Certification

• Bachelor’s degree in human resources, Business Administration, or a related field.

Experience

• Minimum 3 years of experience as Payroll Officer, Payroll Clerk or similar role.
• Hands-on experience with HRIS software

Regional and UAE experience is preferred.

Skills / Training

• Fluent in English.
• Advanced Microsoft Office proficiency.