Revenue Executive

SOFITEL; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Sofitel is seeking a capable hospitality professional to drive revenue optimization, manage distribution, and oversee reservations and e-commerce activities. The role involves analyzing performance, supporting forecasting, and coordinating with marketing and operations to maximize guest revenue.

The position emphasizes collaboration across departments, adherence to health and safety policies, and delivering high-level guest service while maintaining brand standards.

Qualifications

• Able to work in a high-speed environment.
• Multitasker with the ability to manage several tasks in a fast-paced hotel setting.
• Positive attitude and team-oriented approach.

Responsibilities

• Prepare and distribute revenue performance reports (daily/weekly/monthly/ad hoc).
• Support pricing, inventory, and market segment strategies to maximize revenue.
• Review reservations reports and audit prepaid/no-show procedures to protect revenue.

Skills

High-speed environment

Multitasker

Positive attitude

Team player

Job description

Job Description

Main Duties

Reporting & Analysis

Prepare and distribute daily weekly monthly and ad hoc revenue performance reports Analyze business trends identify opportunities and risks and provide actionable recommendations Support forecasting activities using RMS Tools CoStar BI & Revenue Analytics Tools like Demand 360 Rate Shopper

Revenue Optimization

Support and execute pricing inventory and market segment strategies to maximize revenue Analyze demand competitor positioning and channel performance to optimize rates Manage group quotations and revenue planning activities in the absence of the Director of Revenue

Reservation Operations

Review daily reservation cancellation prepaid and no-show reports to ensure booking accuracy Conduct audits on prepaid bookings and no-show procedures to protect revenue Support Opera PMS configuration and maintain close coordination with the Reservations team

E-Commerce & Distribution

Manage hotel website and OTA platforms to maximize revenue visibility and direct bookings Ensure rate parity content accuracy and timely updates across all distribution channels Develop implement and evaluate digital promotions social media campaigns and OTA partnerships to drive revenue growth in collaboration with Marketing Team

Online Distribution Reporting & Performance

Prepare and present monthly online distribution performance reports Analyze direct and indirect channel performance conversion and revenue contribution Recommend and implement improvements to enhance channel profitability and distribution effectiveness

Training and Human Resources

Ensure wherever possible that employees are provided with a work place free of discrimination harassment and victimisation Treat complaints of harassment and discrimination promptly and confidentially Treat customers and colleagues from all cultural groups with respect and sensitivity Identify and deal with issues which may cause cross cultural conflict or misunderstanding

Miscellaneous

All ambassadors are required to comply with every reasonable request from their hierarchical supervisor s within an amount of time that it takes to comply under normal circumstances All ambassadors may be assigned to other duties in the hotel as and when required by business levels

GENERAL DUTIES

Health and Safety

Ensure that all potential and real Hazards are reported immediately and rectified Be fully conversant with all departmental Fire Emergency and Bomb procedures Ensure that all emergency procedures are rehearsed implemented and enforced to provide for the security and safety of guests and employees Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws statutes etc Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others Use safe manual handling techniques and practice safe work habits following Accor Health Safety and Environment policies maintain procedures to minimize our impact on the environment and prevent pollution

Confidentiality

Ensure confidentiality and secure storage of all intellectual property and data bases both hard copy and electronic Adhere to Accor Internet and Email policy Ensure Hotel Customer and Staff information or transactions are kept confidential during or after employment with the company

To be fully conversant with

Hotel fire procedures Hotel security procedures Hotel Health and Safety policy and procedures Hotel Facilities and attractions Hotel standards of operation and departmental procedures Sofitel Keys of Luxury and Appearance guidelines Sofitel BE Magnifique vision and its corresponding strategies Methods of accepted payment of the company Short and long term company marketing promotions

Qualifications

Able to work in a highspeed environment Multi-tasker Positive attitude Team player