Retail Supervisor / Customer-Facing Manager– Premium Butchery

MLS - Muscat Livestock; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

MLS - Muscat Livestock is seeking a Retail Supervisor / Customer-Facing Manager for premium butchery outlets in Oman and Dubai. You will ensure a premium buying experience, manage daily store operations and customer service on the shop floor, and supervise staff while maintaining hygiene and display standards.

The role requires hands-on involvement on the shop floor, strong customer service skills, and the ability to independently run store operations, including billing and inventory control,

Qualifications

• Retail experience preferred; supervisory experience is an advantage.
• Strong customer service and team management skills.
• Ability to independently manage store operations.
• Hands-on and actively involved in shop-floor activities.

Responsibilities

• Ensure a premium buying experience for customers.
• Manage daily store operations and customer service on the shop floor.
• Supervise store staff and maintain shift discipline and efficiency.
• Maintain hygiene, product display standards and retail compliance.
• Support billing, stock coordination and inventory control.
• Ensure smooth store operations during peak hours.

Skills

Customer service

Team management

Store operations

Retail experience

Job description

HIRING!

Role : Retail Supervisor / Customer-Facing Manager– Premium Butchery

Locations: Oman & Dubai, UAE

Company: MLS - Muscat Livestock

We are looking for dynamic, customer-focused professionals to manage daily operations at our premium meat retail stores and ensure an excellent customer experience.

Key Responsibilities:

• Ensure a premium buying experience for customers.
• Manage daily store operations and customer service on the shop floor.
• Supervise store staff and maintain shift discipline and efficiency.
• Maintain hygiene, product display standards and retail compliance.
• Support billing, stock coordination and inventory control.
• Ensure smooth store operations during peak hours.

Requirements:

• Previous retail experience preferred; supervisory experience is an advantage.
• Strong customer service and team management skills.
• Ability to independently manage store operations.
• Hands-on and actively involved in shop-floor activities.

Working Structure:

• Candidates currently based in Oman or the UAE are encouraged to apply
• 12-hour shifts (overtime applicable).
• 6 working days per week with 1 rotational weekly off.