Retail Store Planner - Abu Dhabi

Supply Tech Nexus; Abu Dhabi; On-site; AED 12,000 - 18,000; Full time

Job summary

Hermès in Dubai is seeking a Retail Store Planner for its Mall of the Emirates boutique, reporting to the Store Director. You will anchor stock management and replenishment, serving as the link between sales floor, logistics, and merchandising.

You will monitor stock performance with KPIs, optimize stock coverage, and plan for peak seasons and launches. Close collaboration with Merchandising, Logistics, and Store Management is essential to balance offer and availability.

Qualifications

• 2+ years in Retail back office, Planning or Supply Chain.
• Good understanding of basic supply chain concepts and forecasting methodologies.
• Excellent communication and leadership skills; liaise between sales and corporate teams.
• Strong analytical skills with proficiency in Excel (Pivot tables, Xlookup).
• Highly organized, rigorous, and proactive in proposing process improvements.

Responsibilities

• Analyze key selling items by métier across SKUs, models and categories; monitor KPIs like Months of Stock and sell-through.
• Define and optimize stock coverage to support sales targets and monitor storage capacity.
• Implement and revise Min/Max settings in CEGID/COCKPIT; plan replenishment for peak seasons and launches.
• Collaborate with store management, logistics and merchandising teams; flag shortages and rebalance as needed.

Skills

Communication

Leadership

Analytical skills

Organized

Forecasting concepts

Tools

Excel

Job description

The Context

Hermès, the independent French family-owned Maison founded in 1837, is looking for a Retail Store Planner for its Mall of the Emirates boutique, reporting directly to the Store Director. This role sits at the heart of stock management and replenishment strategy, acting as the key link between the sales floor, logistics teams, and subsidiary retail merchandising.

Dubai, UAE

• Hermès
• Luxury Leather Goods & Fashion
• Full-time On-site

The Context

Hermès, the independent French family-owned Maison founded in 1837, is looking for a Retail Store Planner for its Mall of the Emirates boutique, reporting directly to the Store Director. This role sits at the heart of stock management and replenishment strategy, acting as the key link between the sales floor, logistics teams, and subsidiary retail merchandising.

What The Role Covers

Stock Quality & Sales Follow-up

You analyze and closely track key selling items by métier across SKUs, models, and categories, implementing KPIs such as Months of Stock and sell-through rates. You hold weekly meetings with the in-store Sales Floor Manager to align on product offer and proactively advise on slow-moving items while flagging shortage risks.

Stock Coverage & Capacity Management

You define and optimize stock coverage to support sales targets, monitoring storage capacity to avoid stockroom saturation. You help organize front, back, and remote stockrooms based on the product offer strategy defined with the Floor Manager.

Product Call Strategy

You implement and revise Min/Max settings in CEGID/COCKPIT systems based on product offer and storage capacity. You anticipate product needs for peak seasons, trunk shows, and new product launches, working closely with the Merchandising team and following up with the LDC on replenishment plans.

Cross-Functional Collaboration

You work closely with the store management team, local logistics and operations teams, and Retail Merchandising & Planning teams, alerting on stock shortages and requesting rebalancing when needed.

Candidate Profile

• At least 2 years of experience in Retail back office, Planning, or Supply Chain
• Good understanding of basic supply chain concepts and forecasting methodologies
• Excellent communication and leadership skills, comfortable liaising between sales and corporate teams
• Strong analytical skills with proficiency in Excel (Pivot tables, Xlookup)
• Highly organized, rigorous, and proactive in proposing process improvements

Why This Role Stands Out - Supply Tech Nexus Take

Hermès is one of the most coveted luxury employers globally, known for its artisanal heritage and exceptionally low staff turnover. A Store Planner role at a flagship location like Mall of the Emirates gives you direct exposure to one of the busiest and most prestigious Hermès boutiques in the Middle East, with real influence over stock strategy and sales performance. For supply chain professionals looking to specialize in luxury retail planning, this is a rare opportunity to build expertise within a Maison renowned for long-term career development and genuine investment in its people.

Salary Benchmark - UAE Market (2024/2025)

For a Retail Store Planner with 2-4 years of experience in luxury retail planning, based in Dubai:

• Base salary: AED 12,000 - 18,000/month