Retail Store Planner - Abu Dhabi

Join; Dubai; On-site; AED 167,000 - 234,000; Full time

Job summary

A leading retail firm in Dubai is seeking a Retail Store Planner to manage stock flows and ensure optimal service quality. You will be responsible for the replenishment plan and collaborate closely with sales and logistics teams. The ideal candidate will have at least 2 years in Retail back office or Planning/Supply Chain, strong analytical skills, and proficiency in Excel. This full-time position supports the store team in achieving sales targets and optimal stock levels.

Qualifications

• Minimum 2 years of experience in Retail back office or Planning/Supply Chain.
• Good understanding of basic supply chain concepts.
• Knowledge of forecasting methodologies and tools.
• Excellent communication and leadership skills.
• Proficient with Excel (Pivot, XLookup), Word, PowerPoint.

Responsibilities

• Contribute to optimal stock management and service quality.
• Oversee replenishment plan and monitor KPI.
• Collaborate with sales and logistics teams to address stock issues.
• Monitor in-store space and organize stockrooms across locations.
• Collaborate with Logistics and RM/planning teams to balance stock.
• Report weekly KPIs and contribute to sales targets.

Skills

Analytical skills

Leadership

Communication

Organization

Proficiency in Excel

Tools

Excel

PowerPoint

Word

Job description

• Job Category Supply Chain and Purchasing - Generalist
• Years of Experience Minimum 3 years
• Contract Type Unlimited contract
• Job Schedule Full time
• Locations Hermes - Abu Dhabi
• Legal Employer HERMES MIDDLE EAST
• Posting Date 04/06/2026, 12:09 AM

Details of the job

TITLE: RETAIL STORE PLANNER

REPORTING LINE: Store Director

OVERALL MISSION:

The Retail Store Planner contributes as directly as possible to the business of the store and to the quality of service to customers by ensuring an optimal management of the store stocks and flows.

His/her goal is to get the right product at the right moment in store to improve and sustain sales.

She/he oversees the replenishment plan and the replenishment strategy of her/his store.

She/he will occupy a key position between store team (sales & stock team), logistic team (LDC, Central warehouse, Operations) and subsidiary retail merchandising & planning teams.

She/he will implement and follow closely KPIs related to her/his activity.

MAIN MISSIONS

Stock Quality & stock month coverage responsibility

Stock quality & Sales follow up:

Analyze, identify and closely follow up the key selling items by Métier at different levels: SKUs, model, category and implement relevant KPI (MOS, Sell trough)

Arrange weekly meetings with In-store Sales floor manager to align on the product offer in store

Apply the product strategy defined with Store team & Retail Merchandising

Proactively advise and promote slow moving items to the Sales team

Proactively monitor and flag product shortage or risk of shortage and propose alternatives

Define, follow, and optimize the right stock coverage for the store to ensure the realization of the store’s sales target and align the guidelines from the subsidiary retail merchandising team

MOS, Sell trough, Stock ageing and ensuring rotation of products from remote warehouse

Share weekly KPIs and strategy with the store manager

In-store space capacity monitoring

Storage capacity:

Monitor closely the storage capacity to avoid saturation of the in-store stockroom and to enhance the store sales strategy (by available stockrooms and by métiers)

Help to organize the store stockrooms (front & back & remote) based on the product offer strategy defined by the Floor Manager

Product Call Strategy

Where (and when) applicable

Min / Max settings CEGID/COCKPIT: Implement with in-store floor managers the min / max CEGID/COCKPIT settings with the store remote stockroom, based on the product offer, the sales strategy and the storage capacity. Follow up and revise them on regular basis

Special events: Anticipate and adapt the product call based on peak seasons (Fashion weeks, Year-end celebrations), store commercial events (Trunk shows and Métiers Discoveries), new products’ launches, and support phase out process, in collaboration with the Merchandising team

Follow up with LDC your product call and control your replenishment plan vs reality: strong communication to share priorities & needs

Relations with other Group actors

Work closely with Store management team to reach KPIs

Collaborate closely with local Logistic team & Operations team

Collaborate closely with RM teams (RM & Planning): alert for stock shortage and request of stock rebalancing

MEASURES OF SUCCESS

Optimum stock levels across all metiers in store

Efficient rotation of stock to maximum sell through rates

Achievement of the monthly/annual sales budget

Increased product awareness of the store team

Strong collaboration levels with all stores and corporate actors

Build store partnership and community with the HQ Planning team

PROFILE

At least 2 years’ experience in Retail back office or Planning/Supply Chain

Good understanding of supply chain basic concepts

Good knowledge of forecasts methodologies and tools

Excellent behavioral and communication skills, leadership, ability to work with sales teams and liaise with corporate teams

Very organized, rigorous, and reliable

Excellent analytical skills

Business and service-oriented, proactive to propose improvements and support other team members.

Proficient with Excel (PIVOT, Xlookup functions), Word, Power point