Retail Store Leader: Elevate Team & Customer Experience

Apple Inc.; United Arab Emirates; On-site; AED 180,000 - 300,000; Full time

Job summary

Apple Inc. UAE is seeking a Store Manager to lead and coach a team in delivering exceptional customer experiences. You will recruit, train, and empower staff while achieving store performance goals by executing operational strategies across assigned areas.

The role requires visible leadership throughout the floor, collaboration with leadership, and dedication to Apple’s inclusion and customer-centric standards in a dynamic retail environment.

Qualifications

• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store.
• Proficient in written and spoken English.
• Have experience leading others in retail, sales, or a related field.

Responsibilities

• Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals.
• Assist with recruiting, training, developing, and retaining a diverse, high-performing team.
• Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered.
• Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas.
• Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information.

Skills

Leadership

Retail experience

English proficiency

Job description

Apple Inc. UAE is seeking a Store Manager to lead and coach a team in delivering exceptional customer experiences. You will recruit, train, and empower staff while achieving store performance goals by executing operational strategies across assigned areas.

The role requires visible leadership throughout the floor, collaboration with leadership, and dedication to Apple’s inclusion and customer-centric standards in a dynamic retail environment.