Retail Store Growth & Team Leader

Al Futtaim Private Company (LLC); Abu Dhabi; On-site; AED 180,000 - 260,000; Full time

Job summary

Al Futtaim Private Company (LLC) in Abu Dhabi invites applications for a Store Manager role. You will drive store sales, develop strategies to meet targets, and oversee daily operations, ensuring profitability and excellent customer service.

You will lead, coach, and develop a high-performing team, optimize inventory, visual merchandising, and store standards while fostering a welcoming, brand-aligned environment for customers and staff alike.

Qualifications

• Proven track record of achieving sales and profitability targets.
• Experience in designing and implementing sales strategies and tactics.
• Excellent communication and interpersonal skills.
• Ability to deliver exceptional customer service.
• Strong organizational and problem-solving abilities to manage complex operations.
• Demonstrated commitment to customer-first service and issue resolution.

Responsibilities

• Drive store sales and profit.
• Develop and execute strategies to meet and exceed sales targets and profitability goals for the store.
• Monitor daily and weekly sales performance, adjusting strategies based on demand, competitor activity, and market trends.
• Maximize sales opportunities through product placement, promotions, and upselling.
• Review KPIs to identify opportunities for growth.
• Ensure efficient inventory management to minimize stock-outs and overstock.
• Develop and engage the store team.
• Lead, motivate, and coach a high-performing team.
• Recruit, train, and onboard new team members.
• Conduct regular performance reviews and provide feedback.
• Identify and develop staff for future leadership roles.
• Deliver high level of customer service.
• Address customer complaints promptly and professionally.
• Maintain welcoming store environment and engaging service.
• Drive operational service excellence and day-to-day store operations.
• Oversee stock replenishment, cash handling, and store maintenance.
• Ensure adherence to health and safety procedures.
• Maintain visual standards and store displays aligned with brand.
• Collaborate with VM team for seasonal trends and promotions.

Skills

Sales excellence

Strategy development

Communication skills

Customer service

Operations & problem-solving

People leadership

Job description

Al Futtaim Private Company (LLC) in Abu Dhabi invites applications for a Store Manager role. You will drive store sales, develop strategies to meet targets, and oversee daily operations, ensuring profitability and excellent customer service.

You will lead, coach, and develop a high-performing team, optimize inventory, visual merchandising, and store standards while fostering a welcoming, brand-aligned environment for customers and staff alike.