Retail Sales Executive Luxury Premium And Sports Brands

Confidential; Dubai; On-site; AED 90,000 - 140,000; Full time

Benefits offered by this job

Career growth

Training & development

Hands-on leadership

Exposure to international brands

Job summary

Timeless Group of Companies is seeking a Retail Sales Executive in Dubai to welcome customers, understand their needs, and recommend luxury brand products. You will build personalized shopping experiences, engage clients through relationship-building, and contribute to achieving individual sales targets.

The role requires 1–3 years of experience, a Bachelor of Business Administration, and proficiency in English; additional languages are an advantage. It is a full-time, on-site position in Dubai.

Qualifications

• Experience in luxury or premium brand retail preferred.
• Strong customer service and relationship-building skills.
• Ability to meet individual sales targets and upsell.
• Fluent English; additional languages a plus.

Responsibilities

• Welcome customers and assess their needs to guide product selection.
• Achieve individual sales targets through upselling and cross-selling.
• Build lasting client relationships through clienteling.
• Maintain product knowledge and support visual merchandising.
• Process transactions accurately at POS.

Skills

Retail sales experience

Customer service

Clienteling

Product knowledge

Upselling

POS familiarity

Visual merchandising

Education

Bachelor of Business Administration

Tools

POS systems

Job description

Job Description:

Retail Sales Executive - Luxury, Premium & Sports Brands

Location:

Dubai, United Arab Emirates

Experience:

1-3 years

About the Company

Timeless Group of Companies is a family-owned retail, distribution, trading, and investment group based in Dubai, founded in 2003. Its aim is to empower and elevate established and emerging brands through distribution and strategic brand-building services. The group's vision is to become a go-to partner for retail and distribution solutions, recognized for excellence, integrity, and fostering a community of thriving brands. Through subsidiaries including Times Square Group and J.S.K Trading Limited, Timeless holds exclusive distribution, procurement, and master-franchise rights for premium and luxury international fashion, sports, and lifestyle brands across the Middle East and adjacent regions. Its network reaches more than 300 GCC channels. The group also invests in early-stage ventures and operates a real-estate division. Its values include people, honesty, creativity, transparency, operations, and leadership. Timeless describes its team as a mosaic of cultures and talents, with inclusion, cultural diversity, mentorship, and equitable opportunity central to its workforce approach. The company also supports community initiatives focused on inclusive learning spaces and equitable educational opportunities for children.

About the Role

Join Timeless Group of Companies as a Retail Sales Executive focused on luxury, premium, and sports brands in Dubai. In this full-time, on-site role, you will welcome customers, understand their needs, and recommend products across the brand portfolio. You will create personalized in-store experiences, build lasting customer relationships through clienteling, and contribute to individual sales targets. You will maintain knowledge of products and collections, process purchases through point-of-sale systems, and support visual merchandising and store standards. Working closely with teammates on daily operations, you will help deliver attentive service across the retail environment. This mid-level opportunity is suited to candidates with one to three years of experience, a Bachelor of Business Administration, and a background in business administration. English is required; French, Russian, and Arabic are also relevant languages.

Key Responsibilities

• Welcome customers, identify their needs, and deliver attentive service throughout the store visit. Create personalized experiences that reflect each customer's preferences and support a positive shopping journey.
• Recommend suitable products across luxury, premium, and sports brand portfolios. Use product knowledge to explain relevant features and help customers make informed choices.
• Work toward and consistently achieve individual sales targets. Apply appropriate upselling and cross-selling to connect customers with relevant products and support sales outcomes.
• Build lasting customer relationships through clienteling. Maintain meaningful engagement that helps customers feel recognized and encourages ongoing connections with the brands.
• Maintain current knowledge of products and collections across assigned brands. Use that knowledge in customer conversations and product recommendations.
• Process transactions accurately using point-of-sale systems. Support a smooth checkout experience while following store procedures.
• Support visual merchandising and store standards. Coordinate with teammates on daily operations to help maintain an orderly and welcoming retail environment.

Essential Skills & Technologies

• Retail sales experience, with the ability to welcome customers, understand needs, recommend products, and work consistently toward individual sales targets in a store environment.
• Customer service skills that support personalized in-store experiences. Communicate attentively and make product recommendations responsive to customer preferences.
• Clienteling ability to build lasting customer relationships. Develop customer rapport through considered, relevant engagement across the retail experience.
• Product knowledge across collections and brand portfolios. Learn and communicate product information clearly to support confident customer decisions.
• Upselling and cross-selling skills to identify relevant additions to a customer's selection. Keep recommendations customer-focused and appropriate to their needs.
• Familiarity with point-of-sale systems and transaction processing. Handle checkout activities accurately as part of a smooth customer experience.
• Understanding of visual merchandising and store standards. Contribute to an appealing, organized retail environment and coordinate with colleagues on daily operations.

Additional Plus

• Experience in luxury retail, premium brands, or sports retail is relevant to the role’s brand portfolio and customer environment.
• English language skills are required; French, Russian, and Arabic are additional languages specified for the search.

What You'll Bring

• A Bachelor of Business Administration, with a field of study in Business Administration, and one to three years of relevant experience.
• A customer-focused approach to retail sales, combining attentive service, personalized product recommendations, and relationship building through clienteling.
• The ability to maintain product knowledge, support visual merchandising and store standards, process POS transactions, and coordinate with teammates on daily operations.
• English language capability, with French, Russian, or Arabic also relevant to the role.

Why Join Us

Timeless Group of Companies brings together retail, distribution, trading, and investment activities, with a portfolio spanning international fashion, sports, and lifestyle brands. In this role, you can work with products and collections across luxury, premium, and sports categories while building practical retail sales and clienteling experience in Dubai. The group's family-run heritage and more than 20 years of market legacy provide context for its work supporting established and emerging brands through distribution and brand-building. Its subsidiaries hold exclusive distribution, procurement, and master-franchise rights for international brands, with a network reaching more than 300 GCC channels. Timeless emphasizes career growth, training and development, collaborative teamwork, creativity, and hands-on leadership. Its multicultural team and focus on mentorship and equitable opportunity inform its workforce approach. The group's activities also extend into lifestyle, investments, brand-building, and real estate, offering context on a broader business operating across regional markets. You will contribute directly to customers’ store experiences and sales outcomes, while developing your product knowledge and customer relationships through day-to-day retail work alongside teammates.

What We Offer

• A full-time, on-site retail role in Dubai, with customer-facing work across luxury, premium, and sports brand portfolios.
• Opportunities for career growth, training and development, collaborative teamwork, creativity, and hands-on leadership, as emphasized by Timeless.
• Exposure to international brands and regional market expansion across the group’s business areas.