Retail Sales Specialist — Elevate Customer Experience

Robinson & Co (Singapore) Pte Ltd; Dubai; On-site; AED 45,000 - 67,000; Full time

Job summary

Al-Futtaim Retail is seeking a Sales Assistant to create a welcoming store atmosphere, engage customers with product knowledge, and maintain high standards of cleanliness and organization. You will greet customers, assist with fittings, and ensure smooth cash wrap operations in a fast-paced retail setting.

The role emphasizes verbal communication, teamwork, and a proactive approach to upselling while delivering a positive customer experience that encourages repeat visits.

Qualifications

• Excellent verbal communication skills.
• Strong customer service orientation.
• Ability to work in a team environment.
• Capability to handle cash transactions accurately.

Responsibilities

• Create a clean and organized store environment by maintaining store standards and cleanliness.
• Deliver a positive first impression to customers through energetic attitude and proper dress code adherence.
• Greet customers immediately with a smile and a friendly greeting upon entering the store.
• Provide customers with current and relevant information about products.
• Offer quality service in fitting rooms; follow up with customers timely, maintain cash wrap cleanliness, and aim to upsell.
• Deliver efficient service at the cash wrap, offer gift cards, maintain cleanliness, and capture customer information in the database.
• Thank customers sincerely for their purchase and invite them back as they exit the store.

Skills

Verbal communication

Customer service

Teamwork

Cash handling

Education

High School Diploma

Job description

Al-Futtaim Retail is seeking a Sales Assistant to create a welcoming store atmosphere, engage customers with product knowledge, and maintain high standards of cleanliness and organization. You will greet customers, assist with fittings, and ensure smooth cash wrap operations in a fast-paced retail setting.

The role emphasizes verbal communication, teamwork, and a proactive approach to upselling while delivering a positive customer experience that encourages repeat visits.