Retail Sales & Customer Experience Pro

Al-Futtaim; Dubai; On-site; AED 36,000 - 60,000; Full time

Job summary

Al-Futtaim Retail in Dubai is seeking a Sales Assistant to generate sales and ensure a positive customer experience. You will maintain high standards of store cleanliness and presentation, greet customers warmly, and provide detailed product information.

This role delivers service in fitting rooms and at the cash wrap, supports the store management team in daily operations, and drives customer satisfaction, cleanliness, and add-on sales.

Qualifications

• High School Degree required.
• 1–2 years of retail sales experience preferred.
• Strong verbal communication and customer service skills required.

Responsibilities

• Maintain store standards and cleanliness to create a sparkling clean and organized environment.
• Greet customers with an energetic attitude to create a positive first impression.
• Provide immediate, sincere greetings to customers entering the store.
• Deliver quality service in fitting rooms and maintain cash wrap cleanliness while attempting add-on sales.
• Provide current and relevant information about the products to customers.
• Efficiently manage cash wrap operations, offer gift cards, capture customer information in the database.
• Thank all customers sincerely as they exit the store and invite them back.

Skills

Excellent verbal communication

Customer service orientation

Attention to cleanliness

Independent and efficient

Education

High School Degree

Job description

Al-Futtaim Retail in Dubai is seeking a Sales Assistant to generate sales and ensure a positive customer experience. You will maintain high standards of store cleanliness and presentation, greet customers warmly, and provide detailed product information.

This role delivers service in fitting rooms and at the cash wrap, supports the store management team in daily operations, and drives customer satisfaction, cleanliness, and add-on sales.