Retail Sales Advisor

Axiom Telecom; Dubai; On-site; AED 48,000 - 72,000; Full time

Job summary

Axiom Telecom in Dubai is seeking a Retail Sales Representative to deliver excellent customer service, meet sales quotas, and contribute to store profitability.

You will greet customers, explain product features, compare options, and ensure shelves are stocked and returns handled. Strong communication and a proactive attitude are essential to resolve issues and build lasting customer relationships in a fast-paced retail environment.

Qualifications

• Proven work experience as a Retail Sales Representative or Sales Associate.
• Understanding of the retail sales process.
• Familiarity with consumer behavior principles.
• Knowledge of inventory stocking procedures.
• Track record of achieving sales quotas.
• Excellent communication skills capable of building trusting relationships.
• Flexibility to work various shifts.
• High school degree.
• BSc in Marketing or related field is a plus.

Responsibilities

• Greet and direct customers.
• Provide accurate information (e.g. product features, pricing and aftersales services).
• Answer customers questions about specific products/services.
• Conduct price and feature comparisons to facilitate purchasing.
• Cross-sell products.
• Ensure racks are fully stocked.
• Manage returns of merchandise.
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times).
• Inform customers about discounts and special offers.
• Provide customer feedback to the Store Manager.
• Stay uptodate with new products/services.

Skills

Excellent communication skills

Customer service orientation

Flexibility to work various shifts

Basic math skills

Ability to build trusting relations

Education

High school diploma

BSc in Marketing or related field

Job description

Job brief

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.

Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

Ultimately you will ensure that customers leave our store satisfied and you will contribute to the stores profitability.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features pricing and aftersales services)
• Answer customers questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Crosssell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to theStore Manager
• Stay uptodate with new products/services

Requirements and skills

• Proven work experience as a Retail Sales RepresentativeSales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills capable of building trusting relationships
• Flexibility to work various shifts
• High school degree
• BSc in Marketing or related field is a plus

Required Experience:

Unclear Seniority