Retail Operations Lead: Sales & Customer Experience

Rivoli Group; Dubai; On-site; AED 167,400 - 279,000; Full time

Job summary

A leading retail management firm in Dubai is seeking a Retail Operations Manager to lead and manage retail operations across assigned stores. The role involves driving sales performance, ensuring operational excellence, and optimizing staff productivity. The ideal candidate should possess a relevant degree and have 6 to 8 years of experience in retail sales operations. Strong commercial acumen and planning skills are essential for success in this role.

Qualifications

• 6 to 8 years of experience in managing retail sales operations.
• Strong business and commercial acumen.
• Good planning and organizing skills.

Responsibilities

• Drive sales performance across assigned stores to achieve targets.
• Ensure compliance with customer service standards.
• Manage staff performance and development.

Skills

Retail management

Sales performance

Staff training

Customer service

Operational excellence

Education

Bachelor’s or Post Graduate Degree in Business Administration or Retail Management

Job description

A leading retail management firm in Dubai is seeking a Retail Operations Manager to lead and manage retail operations across assigned stores. The role involves driving sales performance, ensuring operational excellence, and optimizing staff productivity. The ideal candidate should possess a relevant degree and have 6 to 8 years of experience in retail sales operations. Strong commercial acumen and planning skills are essential for success in this role.