Retail L&D Architect: Experiential & Digital Learning

Robinson & Co (Singapore) Pte Ltd; Dubai; On-site; AED 120,000 - 210,000; Full time

Job summary

Al-Futtaim Retail in Dubai is seeking an experienced L&D Consultant to foster capability across the business by nurturing facilitators, managers, and delivery partners. You will design, lead, and implement innovative learning architectures that are commercially relevant and adaptable to diverse contexts.

The role emphasizes delivering data-driven insights, engaging digital campaigns, and strong stakeholder relationships to position L&D as a key value driver within the organization.

Qualifications

• 7+ years of experience in Learning and Development or related fields.
• Proven experience in designing and implementing experiential learning solutions such as simulations and digital games.
• Strong understanding of retail industry commercial and operational requirements.
• Proficiency in digital design tools such as Canva, Illustrator, and Vyond.

Responsibilities

• Develop facilitators, managers, and delivery partners to enhance scaled learning impacts.
• Embed a strong culture of coaching, accountability, and consistent performance standards.
• Design strategic outcome-driven learning architectures tailored to diverse business contexts, integrating commercial relevance and innovative solutions.
• Implement simulations, board games, digital learning journeys, and team development events.
• Translate business needs into brand-specific learning interventions from diagnosis to instructional design.
• Drive creative learning engagement campaigns with visual, digital, and design tools to enhance learner experience.
• Build stakeholder networks and relationships using consultative engagement and visual storytelling to influence decisions.
• Oversee delivery across programs, ensuring facilitation standards, disciplined execution, and sustained engagement beyond the classroom.
• Utilize data reporting tools to generate insights for decision-making, program enhancement, and communication.
• Understand commercial and operational needs in the retail industry and align developmental priorities.

Skills

Instructional design

Stakeholder management

Data-driven insights

Digital engagement campaigns

Tools

Canva

Illustrator

Vyond

Job description

Al-Futtaim Retail in Dubai is seeking an experienced L&D Consultant to foster capability across the business by nurturing facilitators, managers, and delivery partners. You will design, lead, and implement innovative learning architectures that are commercially relevant and adaptable to diverse contexts.

The role emphasizes delivering data-driven insights, engaging digital campaigns, and strong stakeholder relationships to position L&D as a key value driver within the organization.