Retail Assistant Store Manager - PUMA Group MEA, Dubai

Retail Assistant Store Manager - PUMA Group MEA, Dubai; Dubai; On-site; AED 100,000 - 160,000; Full time

Job summary

PUMA Group MEA in Dubai is seeking a Retail Assistant Store Manager to lead a high-performing store team. You will drive sales, ensure customer excellence, and support store operations in a dynamic, fashion-focused environment.

Ideal candidates have 1–2 years of management experience in retail, a university degree, strong communication skills, and the ability to analyse trends and implement initiatives with the Store Manager.

Qualifications

• University degree desirable.
• 1–2 years of management experience in retail, customer-service focused environment.

Responsibilities

• Ensure sales and profitability goals are met or exceeded.
• Maintain high standards of customer experience in line with Brand Values and service standards.
• Process transactions and discounts at the cash desk per policy.
• Assist Store Manager in training, development and performance appraisals.
• Analyse customer profiles and buying trends to drive business with the Store Manager.
• Manage inventory, shrink goals, and loss prevention while ensuring operational compliance.
• Support Marketing-driven initiatives and events.

Skills

Sales targets

Interpersonal skills

Time management

Motivational skills

MS Office

Education

University degree

Tools

Outlook

Excel

Job description

Retail Assistant Store Manager - PUMA Group MEA, Dubai

Location: Dubai, UAE. Full Time. Salary: Competitive.

Job Summary

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY for this Job and follow the steps to upload your application.

Education

Education: University degree desirable

Experience

One to two years of management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear) with results driven track record.

Capabilities

• Proven ability to exceed sales targets
• Numerical accuracy
• Strong interpersonal, communication and motivational skills
• Strong organisational and time management skills
• Ability to make good judgement and quick decisions
• Interest in innovation and change
• PC literacy, general MS Office knowledge including the use of Outlook, Excel, PowerPoint, Word and Internet
• Strong interpersonal, communication and (self) motivational skills

Responsibilities

• Ensure together with the Store Manager that the Store consistently achieves or even exceeds sales, KPIs and profitability goals through the effective use of short and long-term planning, expense control, sales and service.
• Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
• Assume responsibility for accurately processing sales, exchange, refund transactions and discounts at the cash desk while ensuring the adherence to Discount Policy & Procedures.
• Assist the Store Manager in the training, development and succession as well as in preparing and administering performance appraisals of the team.
• Analyse customer profiles, buying trends and competitive information to drive business together with the Store Manager.
• Assume responsibility for Loss Prevention and operational compliance within the Store; Manage, achieve and try to exceed all Inventory and Shrink goals; Oversee and manage physical inventory counts.
• Assist the Store Manager in communicating, managing and executing all Marketing driven initiatives and events.

Equal Opportunity Statement

PUMA provides equal opportunities for all job applicants, regardless of race, colour, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

Company Information

• Company: PUMA Group MEA
• Position: Retail Assistant Store Manager
• Report to: Store Manager
• Remote: No
• Location: Dubai, UAE