We are seeking an experienced, motivated, and guest-focused Restaurant General Manager to lead the daily operations of our restaurant. The General Manager will be responsible for driving sales and profitability, maintaining exceptional service standards, developing a high-performing team, and ensuring a safe, efficient, and welcoming environment for guests and employees
.
If you are an energetic hospitality professional who is passionate about people, service, and restaurant performance, we would love to hear from yo
u.
Key Responsibilit
ies
Operat
- ionsOversee all day-to-day restaurant operations and ensure smooth serv
- ice.Maintain consistently high standards for food quality, service, cleanliness, and guest experie
- nce.Ensure compliance with company policies, health and safety regulations, and local requireme
- nts.Monitor opening, closing, cash-handling, inventory, and operational procedu
- res.Identify operational challenges and implement effective soluti
ons.
Leadership & Team Develo
- pmentRecruit, train, coach, and retain talented restaurant emplo
- yees.Build a positive, accountable, and performance-driven team cul
- ture.Conduct regular performance reviews and provide ongoing feed
- back.Develop supervisors and managers for career progres
- sion.Create effective staff schedules based on business needs and labour tar
gets.
Financial & Business Mana
- gementDrive sales, profitability, and overall restaurant perfor
- mance.Manage labour, food, beverage, and operating costs within established bu
- dgets.Review financial and operational reports and take corrective action when nece
- ssary.Control inventory, minimise waste, and prevent
- loss.Develop and execute strategies to increase sales and guest tr
affic.
Guest Exp
- erienceDeliver an exceptional and consistent guest expe
- rience.Handle guest feedback, complaints, and service recovery professi
- onally.Build strong relationships with regular guests and the local com
- munity.Ensure the restaurant consistently reflects the brand's service sta
ndards.
Food Safety &
- QualityEnsure compliance with food safety, sanitation, and hygiene st
- andards.Maintain proper food handling, storage, temperature control, and cleaning pro
- cedures.Conduct regular quality and safety insp
- ctions.Ensure all team members receive appropriate food safety t
raining.
Quali
- fications3–5+ years of restaurant management experience, preferably as a General Manager or senior restaurant
- manager.Strong understanding of restaurant operations, labor management, inventory, and cost
- control.Proven ability to lead, motivate, and develop a dive
- rse team.Strong financial and analytica
- l skills.Excellent communication and problem-solving a
- bilities.Ability to work effectively in a fast-paced, high-volume env
- entation.Knowledge of food safety and workplace health and safety s
- tandards.Proficiency with POS systems and restaurant management
- software.Flexibility to work evenings, weekends, and holidays as