Restaurant Floor Supervisor: Elevate Guest Experience

Apt Resources; Sharjah; On-site; AED 67,000 - 100,000; Full time

Job summary

Apt Resources is seeking a competent Restaurant Floor Supervisor for a prestigious Dubai dining establishment. You will oversee daily floor operations, ensuring exceptional guest service and seamless coordination between front-of-house and kitchen teams.

You will train staff, address guest needs, monitor cleanliness, support inventory control, and lead a motivated team in a fast-paced environment with flexibility for evenings, weekends, and holidays.

Qualifications

• Proven experience as a Restaurant Floor Supervisor or similar role in the hospitality industry.
• Excellent communication and interpersonal skills.
• Strong leadership and team management abilities.
• Ability to work effectively in a fast-paced environment.
• Good problem-solving skills and guest-oriented mindset.
• Proficient in restaurant management software and MS Office.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Supervise the restaurant floor operations to ensure efficient and flawless service.
• Lead and motivate the floor staff to deliver outstanding customer service.
• Coordinate with kitchen and bar staff to manage guest orders and ensure timely delivery.
• Train and mentor new and existing staff on service standards and processes.
• Handle guest complaints and feedback with professionalism and follow up to ensure satisfaction.
• Monitor cleanliness and organization of the dining area to uphold company standards.
• Assist management with inventory control and stock management.

Skills

Communication

Leadership

Team management

Guest service

Problem solving

POS software

Tools

POS software

MS Office

Job description

Apt Resources is seeking a competent Restaurant Floor Supervisor for a prestigious Dubai dining establishment. You will oversee daily floor operations, ensuring exceptional guest service and seamless coordination between front-of-house and kitchen teams.

You will train staff, address guest needs, monitor cleanliness, support inventory control, and lead a motivated team in a fast-paced environment with flexibility for evenings, weekends, and holidays.