Resort Lifestyle Manager

Vogo Hotels; Abu Dhabi; On-site; Full time

Job summary

A luxury resort in Abu Dhabi is seeking a Resort Lifestyle Manager to create exceptional guest experiences through personalized services and activities. This role involves managing budgets, developing event calendars, and cultivating partnerships with local vendors. Ideal candidates will have a degree in Hospitality Management and experience in luxury hospitality. Strong communication and leadership skills are essential. The position requires flexibility, including weekends and holidays, to meet the dynamic needs of guests.

Qualifications

• Bachelor's degree in Hospitality Management or related field required.
• Prior luxury hotel or resort experience preferred.
• Excellent communication skills for guest interaction.

Responsibilities

• Develop personalized services for guests.
• Design and manage a calendar of events.
• Cultivate relationships with local vendors.

Skills

Guest experience enhancement

Program development

Partnership management

Feedback management

Creative thinking

Organizational skills

Education

Bachelor's degree in Hospitality Management

Business Administration degree

Tools

CRM software

Job description

Job Summary

The Resort Lifestyle Manager is responsible for creating an exceptional experience for guests by offering personalized services that cater to their leisure, wellness, and entertainment needs. This position involves close collaboration with various departments to ensure the seamless execution of activities and services that enhance the overall guest experience at the resort.

Key Responsibilities

• Guest Experience Enhancement: Develop and implement unique, personalized services and activities tailored to the interests and preferences of guests, including golf, spa, dining, and local attractions.
• Program Development: Design and oversee a calendar of events and activities that appeal to a wide range of guests, including families, couples, and individual travelers. This may include golf tournaments, spa retreats, fitness classes, culinary experiences, and cultural excursions.
• Partnership Management: Cultivate relationships with local vendors, artists, and service providers to offer exclusive experiences and discounts to guests.
• Feedback Management: Regularly gather guest feedback to continuously improve the quality and variety of services and activities offered.
• Team Coordination: Work closely with the marketing, hospitality, and operations teams to promote lifestyle services and ensure guest needs are met promptly and efficiently.
• Budget Management: Manage the budget for lifestyle services and activities, ensuring cost-effectiveness while maintaining high-quality standards.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Previous experience in a similar role, preferably in a luxury hotel, golf resort & spa, or related field.
• Strong understanding of the luxury hospitality industry, including golf and spa services.
• Excellent communication and interpersonal skills to interact effectively with guests and team members.
• Creative and innovative thinker with the ability to design and implement new services and activities.
• Ability to work flexibly, including weekends and holidays, to meet the needs of the resort and its guests.
• Strong organizational and leadership skills, with the ability to manage multiple projects simultaneously.

Additional Skills

• Knowledge of local culture and attractions.
• Proficiency in additional languages is a plus.
• Familiarity with CRM software and reservation systems.

How to Apply

If you have the required skills and qualifications, please email your CV with subject as per position you are applying for to [e-mail].

About the Company

Abu Dhabi Golf Resort is the epitome of luxury and leisure in the heart of Abu Dhabi. As the premier golf resort in the region, VOGO offers a harmonious blend of championship golf against the stunning Abu Dhabi skyline and opulent accommodations designed for unmatched comfort. Our centrally located hotel in Abu Dhabi provides easy access to key attractions, while our world-class spa, exquisite dining, and breathtaking views make VOGO the ultimate destination for golf enthusiasts and those seeking a tranquil escape. Book your stay today and experience the perfect fusion of indulgence and relaxation at VOGO Abu Dhabi Golf Resort & Spa.