Bar Host/Hostess (preferably Female)

Vogo Hotels; Abu Dhabi; On-site; AED 120,258 - 144,310; Full time

Job summary

A luxury hotel in Abu Dhabi is seeking a Customer Service Associate to greet and serve guests in a vibrant bar setting. Responsibilities include taking orders, maintaining cleanliness, and ensuring customer satisfaction through attentive service. Ideal candidates will possess strong interpersonal skills and a background in hospitality. Flexibility in working hours is essential. Join our team to enhance the guest experience at our esteemed hotel, where luxury meets leisure.

Qualifications

• Excellent interpersonal and communication skills are essential for interacting with customers.
• Previous experience in a hospitality or customer service role is preferred.
• Basic knowledge of different types of drinks and cocktails is helpful.
• Willingness to work evenings, weekends, and holidays as required.

Responsibilities

• Greet customers and engage them in conversation to make them feel welcome.
• Guide customers to their tables and ensure they are comfortable.
• Take drink and food orders and relay them to the bartenders.
• Suggest additional menu items or specials to increase sales.
• Coordinate with entertainment staff to ensure a smooth experience.
• Maintain cleanliness of the bar area and tables.
• Process payments for drinks and food.
• Monitor customer behavior and intervene if necessary.
• Assist in promoting special events at the bar.
• Ensure compliance with legal requirements.

Skills

Customer Service Skills

Teamwork

Knowledge of Beverages

Flexibility

Professionalism

Physical Stamina

Job description

Responsibilities

• Customer Service: Greet customers as they enter the bar, engaging them in conversation and making them feel welcome.
• Seating Arrangements: Guide customers to their tables or seats and ensure they are comfortable.
• Taking Orders: Take drink and food orders from customers and relay them to the bartenders or wait staff.
• Upselling: Suggest additional menu items or specials to customers to increase sales.
• Entertainment Coordination: Coordinate with the entertainment staff, such as DJs or live performers, to ensure a smooth experience for guests.
• Maintaining Cleanliness: Ensure that the bar area and tables are kept clean and tidy at all times.
• Handling Payments: Process payments for drinks and food, including handling cash and credit card transactions.
• Monitoring Guest Behavior: Keep an eye on customer behavior and intervene if any issues arise, such as unruly behavior or excessive intoxication.
• Promotional Activities: Assist in promoting special events or promotions happening at the bar.
• Compliance: Ensure that all legal requirements, such as age verification for alcohol consumption, are adhered to.

Qualifications

• Customer Service Skills: Excellent interpersonal and communication skills are essential for interacting with customers.
• Hospitality Experience: Previous experience in a hospitality or customer service role is preferred.
• Knowledge of Beverages: Basic knowledge of different types of drinks and cocktails is helpful.
• Teamwork: Ability to work effectively as part of a team in a fast-paced environment.
• Professionalism: Maintain a professional and courteous demeanor at all times.
• Flexibility: Willingness to work evenings, weekends, and holidays as required by the bar's operating hours.
• Physical Stamina: Ability to stand and walk for extended periods and lift moderately heavy objects, such as cases of drinks.

If you have the required skills and qualifications, please email your CV with subject as per position you are applying for to [e-mail].

About the Company

Abu Dhabi Golf Resort is the epitome of luxury and leisure in the heart of Abu Dhabi. As the premier golf resort in the region, VOGO offers a harmonious blend of championship golf against the stunning Abu Dhabi skyline and opulent accommodations designed for unmatched comfort. Our centrally located hotel in Abu Dhabi provides easy access to key attractions, while our world‑class spa, exquisite dining, and breathtaking views make VOGO the ultimate destination for golf enthusiasts and those seeking a tranquil escape. Book your stay today and experience the perfect fusion of indulgence and relaxation at VOGO Abu Dhabi Golf Resort & Spa.