Resident Engineer – Fortinet Solutions | Insoft Services | Abu Dhabi

Tech Junction Ltd; Abu Dhabi; On-site; AED 280,000 - 420,000; Full time

Job summary

Insoft Services invites applications for a Resident Engineer – Fortinet Solutions in Abu Dhabi. This on-site, full-time role covers deployment, operation, troubleshooting, and knowledge transfer across Fortinet core technologies (FortiGate, FortiAnalyzer, FortiManager).

The engineer will work closely with client teams, ensure security policy tuning, and maintain runbooks. Starting November 2026, 12-month contract with potential extension; strong English communication and on-site residency are

Qualifications

• Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or a related discipline.
• Minimum of 3+ years of professional network security engineering and firewall administration experience.
• Proven hands-on expertise with Fortinet core technologies: FortiGate, FortiAnalyzer, and FortiManager.
• Demonstrated background in enterprise-level security deployments, policy tuning, and troubleshooting.
• Excellent verbal and written English communication skills for client interaction and knowledge transfer.

Responsibilities

• Design, implement, configure, and manage comprehensive Fortinet security solutions within client premises.
• Provide day-to-day operational support, real-time monitoring, and expert troubleshooting for security infrastructure.
• Act as the primary local point of contact for security incidents, alerts, and operational escalations.
• Collaborate proactively with client IT teams to ensure smooth deployment, integration, and policy tuning.
• Deliver structured knowledge transfer, technical guidance, and mentoring to client staff.
• Author, maintain, and update comprehensive technical documentation, operational runbooks, and troubleshooting guides.
• Administer and tune core Fortinet platforms including FortiGate firewalls, FortiAnalyzer, and FortiManager.
• Support advanced security modules and integrations such as FortiMail and FortiSIEM where required.
• Conduct periodic security audits, vulnerability assessments, and compliance checks.
• Ensure strict adherence to enterprise security policies, SLAs, and industry best practices.

Skills

English communication

Client-facing

On-site readiness

Education

Bachelor’s degree in CS/IT/Cybersecurity

Tools

FortiGate

FortiAnalyzer

FortiManager

FortiMail

FortiSIEM

Job description

Position Summary

We are seeking an exceptionally skilled and experienced Resident Engineer – Fortinet Solutions to join Insoft Services on a full-time, 12-month contract basis starting November 2026 in Abu Dhabi. In this critical client-facing cybersecurity engineering role, you will be responsible for providing full-time onsite deployment, operational support, troubleshooting, and expert guidance across Fortinet’s core security technologies. The ideal candidate will bring proven enterprise experience with FortiGate, FortiAnalyzer, and FortiManager, strong client communication skills, and a background in on-site resident engineering engagements. If you possess a distinguished background in network security architecture and Fortinet ecosystems, we invite you to apply.

Detailed Job Description

As a Resident Engineer – Fortinet Solutions at Insoft Services in Abu Dhabi, you will serve as the primary on‑site technical authority embedded at the client’s premises. Your daily responsibilities will encompass designing, implementing, and managing advanced Fortinet security solutions, providing day‑to‑day operational support, executing rapid incident triage, and managing escalations. You will collaborate closely with client stakeholder teams to ensure seamless technology integration, deliver formal knowledge transfer sessions, and maintain rigorous operational documentation.

Key Responsibilities

• Design, implement, configure, and manage comprehensive Fortinet security solutions within client premises.
• Provide day-to-day operational support, real-time monitoring, and expert troubleshooting for security infrastructure.
• Act as the primary local point of contact for security incidents, alerts, and operational escalations.
• Collaborate proactively with client IT teams to ensure smooth deployment, integration, and policy tuning.
• Deliver structured knowledge transfer, technical guidance, and mentoring to client staff.
• Author, maintain, and update comprehensive technical documentation, operational runbooks, and troubleshooting guides.
• Administer and tune core Fortinet platforms including FortiGate firewalls, FortiAnalyzer, and FortiManager.
• Support advanced security modules and integrations such as FortiMail and FortiSIEM where required.
• Conduct periodic security audits, vulnerability assessments, and compliance checks.
• Ensure strict adherence to enterprise security policies, SLAs, and industry best practices.

Required Qualifications & Skills

• Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or a related discipline.
• Minimum of 3+ years of professional network security engineering and firewall administration experience.
• Proven hands‑on expertise with Fortinet core technologies: FortiGate, FortiAnalyzer, and FortiManager.
• Demonstrated background in enterprise-level security deployments, policy tuning, and troubleshooting.
• Excellent verbal and written English communication skills for client interaction and knowledge transfer.
• Prior professional experience in on‑site resident engineer or client-facing consultant roles.
• Strong analytical problem‑solving and crisis management capabilities under tight SLAs.
• Mandatory residency/work authorization: Onsite availability in Abu Dhabi starting November 2026.

Nice‑to‑Have Skills

• Advanced Fortinet certifications (e.g., NSE 7 / Network Security Architect or NSE 8).
• Hands‑on experience with FortiMail secure email gateways and FortiSIEM security information event management.
• Experience with other enterprise security vendors (Palo Alto, Cisco Firepower, Check Point).
• Familiarity with cloud security integration (AWS/Azure security groups and virtual firewalls).
• Immediate availability for mobilization in Abu Dhabi.

Application Information

• Recruiter: Insoft Services
• Contact Name: D. Venturelli
• Email: [e-mail]
• Phone:
• Salary/Rate: Competitive market rate
• Deadline: November 2026 (Immediate hiring process)
• Notice Period: Immediate to 30 Days
• Contract Duration: 12 Months (with potential extension) / Full Time Resident Engineer

Recruitment Pro Tip

When applying for this Resident Engineer position with Insoft Services, ensure your resume explicitly highlights your hands‑on FortiGate, FortiAnalyzer, and FortiManager experience, your client‑facing resident engineering background, and confirms your availability in Abu Dhabi.