Fine-Dining Front Desk & Guest Relations Lead

The Career Nest; Al Hamriyah; On-site; AED 89,000 - 123,000; Full time

Benefits offered by this job

Commission on art sales

Medical insurance

Staff meals on duty

Flight ticket allowance

30 days annual leave after six months

Job summary

The Career Nest is seeking a polished Receptionist for its independent Japanese Wagyu omakase restaurant in Downtown Dubai. You will greet guests, manage reservations, and own the flow from entry to seating, presenting the concept, art and culture behind the room.

You must have fine dining reception or guest relations experience, be fluent in English, and comfortable with reservations systems and social channels.

Qualifications

• Previous reception or guest relations experience in fine dining.
• Fluent in English; Japanese is an advantage.
• Already in the UAE.
• Fluent in reservations system and comfortable across social channels.

Responsibilities

• Manage reservation enquiries across telephone, WhatsApp and Instagram, with accurate system entry
• Welcome and escort guests; own table allocation and reservation flow
• Present the concept, the art and the Japanese culture behind the room
• Maintain VIP guest information and relationships
• Coordinate guest information with service, kitchen and management
• Support marketing and deliver daily briefings

Skills

Reception experience

Guest relations

Genuine engagement

Presentation

English fluency

Tools

Reservations system

Social channels

Job description

The Career Nest is seeking a polished Receptionist for its independent Japanese Wagyu omakase restaurant in Downtown Dubai. You will greet guests, manage reservations, and own the flow from entry to seating, presenting the concept, art and culture behind the room.

You must have fine dining reception or guest relations experience, be fluent in English, and comfortable with reservations systems and social channels.