Research Executive - Customer Sucess - (UAE Nationals Only)

NielsenIQ; Sharjah; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading consumer intelligence company is seeking a Research Executive for their customer success team in Sharjah. The role involves managing Quantitative Research projects, analyzing data, and presenting insights. Ideal candidates should have 1-2 years of experience in Quantitative research and strong communication skills. Fluency in English is necessary, and knowledge of Arabic is a plus. This position is open exclusively to UAE Nationals.

Benefits

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance Program (EAP)

Qualifications

• At least 1-2 years of experience in managing Quantitative research.
• Fluency in English; Arabic is beneficial.
• Experience with Government/Semi-Government entities preferred.

Responsibilities

• Manage tracker and ad-hoc Quantitative Research projects.
• Analyze data and extract meaningful insights.
• Present findings and prepare reports.

Skills

Project management

Analytical skills

Communication skills

Organizational skills

Presentation skills

Job description

Overview

Please note this position is open exclusively to UAE Nationals.

Due to the company's strategy, an opportunity has been created to add a research executive for our customer success team in SA&I division, based in Sharjah.

Responsibilities

• Develop, implement, coordinate, and manage tracker, ad-hoc, and syndicated Quantitative Research projects by:
  • Receiving and understanding client briefs
  • Supporting the development of research design in proposals
  • Designing survey questionnaires and related materials
  • Briefing and training field staff
  • Coordinating with all stakeholders involved in project execution
  • Monitoring fieldwork progress and ensuring data quality
  • Analyzing data and extracting meaningful insights
  • Developing conclusions and actionable recommendations
  • Presenting findings and preparing reports from proposal to final delivery
• Responsible for overall project management and maintaining close working relationships with key team members (e.g., Analysts, Field Staff, and Administrative teams)

Qualifications

• At least 1-2 years of experience in managing Quantitative research at agency side.
• Preferred industry experience – Government/Semi-Government entities, Travel & Tourism, Transportation.
• Experience in the area of Customer Happiness, Mystery Audits, Brand-tracking, Usage & Attitude etc. solutions would be preferred.
• Analytical with excellent writing, presentation and communication skills in English. Fluency in Arabic would be beneficial.
• Strong organizational and project management skills

Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the diversity of the communities and markets we serve. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. To learn more about our ongoing efforts in diversity and inclusion, please visit NIQ’s Diversity and Inclusion page.