Remote Customer Care Specialist

HubRecruits; Abu Dhabi; Remote; AED 89,000 - 134,000; Full time

Benefits offered by this job

Paid training

Competitive compensation

Work-life balance support

Supportive team environment

Job summary

HubRecruits is seeking a customer-focused Remote Customer Care Associate to support individuals by delivering timely assistance, resolving concerns, and creating positive service experiences. You will work remotely while collaborating with internal teams to ensure enquiries are handled efficiently and customers receive consistent, professional support.

The role emphasizes strong communication, problem-solving, and a calm, empathetic approach, with a paid training programme and competitive

Qualifications

• High school diploma or equivalent.
• Entry-level customer care experience or training appreciated.
• Fully remote position with paid training and competitive compensation.

Responsibilities

• Assist customers with inquiries, requests and account questions.
• Provide accurate information through available channels.
• Maintain detailed records of interactions and outcomes.
• Resolve issues following company procedures and escalate when needed.
• Identify customer needs and offer suitable solutions.
• Ensure follow-up and monitor pending requests for timely closure.

Skills

Communication skills

Active listening

Customer oriented

Calm under pressure

Problem solving

Learn new systems

Online tools

Organisational skills

Home office setup

Education

High school diploma or equivalent

Tools

Digital communication platforms

Job description

HubRecruits is seeking a customer-focused Remote Customer Care Associate to support individuals by delivering timely assistance, resolving concerns, and creating positive service experiences. You will work remotely while collaborating with internal teams to ensure enquiries are handled efficiently and customers receive consistent, professional support.

The role emphasizes strong communication, problem-solving, and a calm, empathetic approach, with a paid training programme and competitive