Remote Community Manager: Engagement & Moderation

Hire Feed; United Arab Emirates; On-site; AED 60,000 - 90,000; Full time

Job summary

Hire Feed is seeking a Social Media Community Manager to moderate forums, foster engagement, and ensure a positive experience across digital platforms. This full-time remote role focuses on building and sustaining community relationships for a global technology audience.

The role requires strong written and verbal communication, experience with moderation policies, and the ability to analyze engagement metrics to drive improvements. Remote work from anywhere.

Qualifications

• Experience moderating online communities with a focus on quality and inclusivity.
• Proficiency in social media platforms and community management tools.
• Strong written and verbal communication skills for public-facing interactions.
• Ability to analyze data and report on community engagement metrics; familiarity with moderation policies.

Responsibilities

• Moderate forum discussions, social media channels, and member-generated content to maintain a respectful environment.
• Develop and implement engagement strategies to grow active participation and user retention.
• Respond to member inquiries, feedback, and escalations in a timely and professional manner.
• Collaborate with marketing and product teams to align community initiatives with business objectives.
• Monitor platform metrics and community health indicators to identify trends and opportunities for improvement.

Skills

Community moderation

Social media management

Communication skills

Data analysis

Tools

Social media tools

Analytics tools

Job description

Hire Feed is seeking a Social Media Community Manager to moderate forums, foster engagement, and ensure a positive experience across digital platforms. This full-time remote role focuses on building and sustaining community relationships for a global technology audience.

The role requires strong written and verbal communication, experience with moderation policies, and the ability to analyze engagement metrics to drive improvements. Remote work from anywhere.