Remote Community Engagement Manager

Hire Feed; United Arab Emirates; Remote; AED 76,000 - 101,000; Full time

Job summary

Hire Feed is seeking a Social Media Community Manager (Remote) to moderate user-generated content and foster engagement across digital platforms. This full-time, remote role emphasizes building and sustaining community relationships and ensuring a positive user experience.

You will work with marketing and product teams, analyze engagement metrics, respond to inquiries, and implement strategies to grow participation and retention, contributing to platform integrity on a global scale.

Qualifications

• Experience moderating online communities or forums with a focus on quality and inclusivity.
• Proficiency in social media platforms and community management tools.
• Strong written and verbal communication skills for public-facing interactions.
• Ability to analyze data and report on community engagement metrics.
• Familiarity with content moderation policies and best practices.

Responsibilities

• Moderate forum discussions, social media channels, and member-generated content to maintain a respectful and constructive environment.
• Develop and implement engagement strategies to grow active participation and user retention within the community.
• Respond to member inquiries, feedback, and escalations in a timely and professional manner.
• Collaborate with marketing and product teams to align community initiatives with broader business objectives.
• Monitor platform metrics and community health indicators to identify trends and opportunities for improvement.

Skills

Moderation experience

Social media platforms

Communication skills

Data analysis

Policy familiarity

Job description

Hire Feed is seeking a Social Media Community Manager (Remote) to moderate user-generated content and foster engagement across digital platforms. This full-time, remote role emphasizes building and sustaining community relationships and ensuring a positive user experience.

You will work with marketing and product teams, analyze engagement metrics, respond to inquiries, and implement strategies to grow participation and retention, contributing to platform integrity on a global scale.