Relocation Operations Lead – End-to-End Moves

Confidential; Dubai; On-site; AED 89,000 - 156,000; Full time

Job summary

Confidential, a Dubai-based logistics and relocation provider, is seeking an Operations Executive to run household goods and corporate relocation projects from booking through packing, transport, and final delivery. You will coordinate crews, vehicles, and vendors, manage documentation, and keep clients informed, reporting to the General Manager.

The role emphasizes ownership of the entire move, ensuring timeliness, accuracy, and cost control while maintaining CRM records and move documentation.

Qualifications

• 3 to 5 years in household goods or corporate relocation operations.
• Graduate (bachelor's degree).
• Fluent English.
• Working knowledge of move documentation, customs procedures, and inventories.
• Comfortable with Microsoft Office and a CRM system.
• Experience in the UAE or wider GCC market.
• Fluency in any language besides English.

Responsibilities

• Plan and schedule crews, vehicles, and vendors for relocation jobs, managing vendor performance and logistics coordination end to end.
• Supervise packing and delivery operations to company standards.
• Coordinate with overseas and local agents on job requirements, timelines, and handovers.
• Prepare and control job paperwork, including move documentation, customs clearance documents, and inventories.
• Prepare quotations from surveyor briefs and client enquiries.
• Track job costs against quotations and flag variances early.
• Give clients timely, accurate updates throughout each move.
• Maintain the operations tracker and CRM with current, reliable data.
• Handle claims from intake through to resolution.

Skills

Fluent English

English Proficiency

Education

Bachelor's degree

Tools

Microsoft Office

CRM system

Job description

Confidential, a Dubai-based logistics and relocation provider, is seeking an Operations Executive to run household goods and corporate relocation projects from booking through packing, transport, and final delivery. You will coordinate crews, vehicles, and vendors, manage documentation, and keep clients informed, reporting to the General Manager.

The role emphasizes ownership of the entire move, ensuring timeliness, accuracy, and cost control while maintaining CRM records and move documentation.