Relocation Consultant - Abu Dhabi, UAE

Move One Inc.; Abu Dhabi; On-site; AED 180,000 - 280,000; Full time

Job summary

Move One Inc. in Abu Dhabi is seeking a Relocation Consultant to manage and deliver relocation services for assignees and clients across the region.

You will oversee the full relocation lifecycle, from planning and coordination to on-the-ground execution, ensuring a smooth transition for families. You will accompany assignees during home searches, school visits, city orientations, and settling-in activities, coordinate with immigration and internal teams, keep accurate records, and maintain

Responsibilities

• Oversee end-to-end relocation services from planning to execution.
• Accompany assignees during home searches and settling-in activities.
• Coordinate with immigration and internal teams for timely delivery.
• Maintain records and communicate proactively with clients and stakeholders.

Job description

Position Overview

The Relocation Consultant is responsible for managing and delivering relocation services for assignees and clients, ensuring a smooth and seamless transition throughout the relocation journey across all serviced locations within the region. This role involves overseeing the full relocation lifecycle, from planning and coordination to on-the-ground execution, while providing exceptional support and guidance to assignees and their families.

Relocation Management & Service Delivery

• Manage and coordinate end-to-end relocation services, including pre-assignment, on-assignment, and post-assignment support.
• Personally accompany assignees during home searches, school visits, city orientations, and settling-in activities.
• Conduct needs assessments to develop tailored relocation plans that align with client and assignee requirements.
• Ensure services are fully executed and delivered to the highest standards, taking ownership of successful outcomes.
• Collaborate closely with immigration and internal teams to ensure smooth coordination and timely service delivery.

Service Quality & Client Experience

• Deliver relocation services in accordance with client expectations, contractual obligations, and company standards.
• Maintain proactive communication with assignees, clients, and stakeholders throughout the relocation process.
• Keep accurate records, documentation, and system updates.
• Identify opportunities to improve service quality, customer satisfaction, and operational efficiency.

Vendor & Partner Coordination

• Work closely with approved vendors, landlords, real estate agents, schools, and service providers to ensure seamless service delivery.
• Monitor vendor performance and address service issues promptly to maintain quality standards.

Reporting & Compliance

• Prepare status reports and provide updates to clients and internal stakeholders.
• Ensure compliance with local regulations, company policies, and data protection requirements.
• Maintain confidentiality and professionalism when handling sensitive client information.

Additional Responsibilities

• Represent the company during accompanied services, orientations, and client interactions.
• Stay informed about local housing markets, schooling options, community resources, and cultural trends.
• Provide practical guidance and support to assignees and their families throughout their relocation experience.