Relationship Manager - Wealth Management

RAKBANK; Dubai; On-site; AED 245,520 - 390,600; Full time

Job summary

RAKBANK is looking for a Relationship Manager - Wealth Management based in Dubai. This role focuses on acquiring and managing relationships with high-net-worth clients, driving sales across various banking products, and providing investment advisory support.

The ideal candidate will have over 5 years of relevant banking experience and a strong customer-centric approach. RAKBANK offers a dynamic work environment with opportunities for professional growth and client engagement.

Qualifications

• Minimum 5 years experience in relationship management or customer service.
• Experience advising customers on investment product offerings.
• Strong customer-centric sales approach.

Responsibilities

• Acquire and grow wealth management banking relationships.
• Drive business generation across assets and liabilities.
• Achieve individual sales targets and revenue goals.

Skills

Wealth management

Relationship management

High-net-worth clients

Client acquisition

Investment advisory support

Sales target achievement

Team leadership

Market trend analysis

Education

University degree or equivalent qualification

Job description

Relationship Manager - Wealth Management Job Snapshot

Role: Relationship Manager - Wealth Management

Location: Dubai, United Arab Emirates

Industry: Financial Services

Function: Sales

Experience: Minimum 5 years banking relationship management experience

Job Type: Full-time

Job Overview: Relationship Manager - Wealth Management in Dubai is a strong Financial Services opportunity for an experienced banking professional with expertise in high-net-worth client relationship management, wealth advisory, investment product support, sales growth, portfolio deepening, and team leadership. This role is ideal for a customer‑focused relationship manager who can acquire new wealth management clients, grow assets and liabilities, improve share of wallet, and deliver professional advisory support in line with bank policies and governance standards.

Job Details

• Country: United Arab Emirates
• City: Dubai
• Industry: Financial Services
• Function: Sales
• Salary: 22000-35000 (Estimated salary range based on similar jobs in the city; please confirm the final offer with the employer)
• Gender: Any
• Candidate Nationality: Any
• Job Type: Full-time

Role Context

The Relationship Manager - Wealth Management will acquire, grow, and deepen RAK elite and wealth management banking relationships through strong client engagement, advisory support, market awareness, and sales leadership. The role includes generating new business, managing an incremental portfolio of relationships, liabilities, assets under management, cards, funded and non‑funded facilities, investment product referrals, and cross‑sell opportunities. The successful candidate will support customer satisfaction, revenue growth, portfolio profitability, ethical selling, and team performance while maintaining strong compliance with bank policies, investment services standards, and code of conduct.

Key Responsibilities

• Acquire new wealth management and RAK elite banking relationships to support portfolio growth.
• Grow and deepen existing high‑net‑worth and wealth management customer relationships.
• Drive business generation across assets, liabilities, investments, cards, and other banking products.
• Achieve defined individual sales targets, team targets, revenue goals, and budgeted portfolio volumes.
• Conduct joint client calls with team members to increase business opportunities and acquire new relationships.
• Lead daily team huddles and monthly performance reviews according to prescribed guidelines.
• Provide leadership, coaching, and support to team members to improve performance and reduce attrition.
• Set objectives, identify development needs, and support performance management for team members.
• Assess the quality, potential, profitability, and suitability of new and existing client relationships.
• Increase share of wallet and revenues across the assigned wealth management customer portfolio.
• Ensure RAK elite and wealth management service standards are consistently met and maintained.
• Avoid undesirable business by ensuring customer onboarding and product recommendations meet bank standards.
• Ensure team members complete investment services certification within required timelines.
• Provide complete information on investment services products available on the bank's platform.
• Help customers make informed decisions by explaining product features, risks, suitability, and market context.
• Keep clients updated on current market trends, local market developments, global economic policies, and relevant investment themes.
• Prepare, recommend, and review credit applications for cards, funded facilities, and non‑funded facilities.
• Ensure proper documentation, timely drawdown, and effective follow‑up for approved credit facilities.
• Manage and grow an incremental portfolio of relationships, liabilities, assets under management, and assets.
• Advise clients on other relevant bank products and refer potential leads for maximum conversion.
• Cross‑sell banking products to improve customer engagement and reduce attrition.
• Maintain full awareness of the bank's product and service range.
• Keep updated on global and local market developments relevant to wealth management clients.
• Deliver professional customer service to achieve high levels of client satisfaction, loyalty, and retention.
• Ensure strict adherence to bank policies, ethics, governance expectations, investment services standards, and code of conduct.

Ideal Profile

• University degree or equivalent qualification.
• Minimum 5 years of experience in branch banking, banking operations, relationship management, or customer service.
• Experience in a similar high‑net‑worth individual or wealth management relationship management role is preferred.
• Experience advising customers on investment product offerings.
• Strong customer‑centric sales approach with the ability to understand client needs and recommend suitable banking solutions.
• Good knowledge of wealth management products, investment services, assets, liabilities, cards, and credit facilities.
• Proven ability to generate new business, grow portfolios, and meet sales targets.
• Strong relationship management skills with the ability to build trust with affluent and wealth management clients.
• Ability to lead, coach, and motivate team members to achieve performance goals.
• Strong understanding of banking policies, customer suitability, ethical selling, and governance standards.
• Ability to analyze client potential, profitability, risk profile, and cross‑sell opportunities.
• Excellent communication, negotiation, presentation, and interpersonal skills.
• Strong business ethics, accountability, flexibility, adaptability, and critical thinking.
• Team player with a professional approach to customer service and performance delivery.
• Ability to remain updated on market trends, global economic developments, and local banking opportunities.

Skills Set

• Wealth management
• Relationship management
• High‑net‑worth clients
• RAK elite banking
• Banking sales
• Client acquisition
• Portfolio growth
• Assets under management
• Liabilities growth
• Share of wallet
• Investment advisory support
• Investment services products
• Credit applications
• Funded facilities
• Non‑funded facilities
• Cards sales
• Cross‑selling
• Customer retention
• Sales target achievement
• Team leadership
• Coaching
• Performance management
• Daily huddles
• Joint client calls
• Market trend analysis
• Global economic awareness
• Customer service
• Client profitability analysis
• Risk assessment
• Documentation
• Timely drawdown
• Banking operations
• Product knowledge
• Ethical sales
• Governance compliance
• Code of conduct
• Business ethics
• Critical thinking

Why Join Us

This opportunity is ideal for a Relationship Manager - Wealth Management seeking a high-impact banking role in Dubai's Financial Services sector. The position offers the chance to manage and grow affluent customer relationships, lead sales performance, support investment product advisory, and contribute to RAKBANK's wealth management growth strategy. It is a strong fit for a driven banking professional who wants to combine client acquisition, portfolio management, ethical advisory support, and team leadership within a respected UAE bank.

About the Company

RAKBANK is a leading UAE banking institution serving personal, SME, commercial, corporate, and wealth management customers through a broad range of financial products, digital banking services, and client‑focused solutions. The bank is committed to innovation, governance, customer service, teamwork, and sustainable growth. Through its wealth management, banking, insurance, payments, and digital transformation initiatives, RAKBANK continues to support evolving customer needs and deliver practical financial solutions across the United Arab Emirates.