Relationship Manager - Mashreq Gold

Mashreq; Dubai; On-site; AED 350,000 - 600,000; Full time

Job summary

Mashreq seeks a seasoned Relationship Manager to grow a high-net-worth client portfolio in Dubai. You will engage with HNW clients, identify financial needs, and tailor investment solutions across a range of products while maintaining superior service and risk controls.

Ideal candidates have 5–6 years in banking/finance in the UAE, strong selling skills, and CISI certification. The role emphasizes ethics, growth, and profit maximization in a competitive landscape.

Qualifications

• University graduate with selling and financial markets knowledge.
• Strong interpersonal skills and cultural sensitivity.
• Excellent communication and negotiation skills.
• CISI certification preferred for compliance and credentialing.

Responsibilities

• Optimize the value of the client base by delivering MG Products and Services.
• Communicate with high-net-worth clients to identify their financial needs.
• Achieve revenue goals and portfolio growth across products and services.
• Maximize profitability from the Gold base while countering competition.

Skills

Selling skills

Interpersonal skills

Networking

Communication

Negotiation

Education

University Graduate

CISI certified

Job description

Job Description:

Key Result Areas

• Optimize the potential value of the client base through the delivery of MG Products and Services
• Communicate with HNW client and identify their financial needs
• Achieve Revenue Goals, sales and portfolio growth targets across a range of products and services
• Maximize profitability from the Gold base whilst countering competition from other providers offering alternative investments / WM opportunities
• Acquire New to Bank HNW clients.
• Maintain a superior customer service experience for clients including pre empting issues and proactive servicing.
• Safeguard the bank from potential loss / AML fraud / and ensure ethical behavior at all times during and after sales.
• Enhance market profile and awareness
• Minimize customer attrition
• Maintain proactive client contact.

Skills / Experience

• University Graduate
• Strong selling & financial markets knowledge
• Strong interpersonal skills and cultural sensitivity
• Relationship Management Networking skills
• Extrovert/Amiable personality
• Minimum of 5-6 years experience in a similar job with another bank / financial services in the UAE
• Excellent communication and negotiation skills
• CISI certified