Relationship Manager - Business Banking - Rolex Tower - BB

Mashreq; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Mashreq is recruiting for a Relationship Manager to manage a portfolio of Small Enterprise (SE) clients in Dubai. You will originate new SE relationships through branch networks and walk-ins, while meeting borrowing and non-borrowing needs with up-sell opportunities.

You will ensure KYC, AML, and risk controls for onboarding and ongoing relationship management, focusing on upselling bank products to achieve targets.

Responsibilities

• Manage a portfolio of Small Enterprise (SE) relationships and originate new SE relationships in branch locations.
• Meet borrowing and non-borrowing needs of customers with target segments (borrowers, transactors, depositors).
• Source new-to-bank customers and generate new business leads from walk-in customers.
• Enhance relationships through up-selling/deep-selling/cross selling other bank products.
• Ensure KYC/AML compliance and ongoing risk monitoring for assigned SE portfolio.

Job description

Job Description:

Manage a set of existing Small Enterprise (SE) relationships and originating new SE relationships in business communities around branch locations.To achieve assigned financial and non financial objectives by meeting all borrowing & non borrowing needs of customers with target segments (Viz. borrowers, transactors, depositors).Actively source new-to-bank customers and generate new business leads from walk-in customers. Manage all customers focusing on relationship Management & up-selling/ deep-selling/ cross selling other bank products. Seamlessly takeover new relationships originated by DS & relationships downgraded by ME team using defined customer on-boarding procedure.Constantly identify opportunities to upgrade customers to ME category by identifying customer's needs & profiling.Responsible for quality & soundness of assigned SE portfolio (KYC reviews, monitoring for due diligence, anti money laundering procedures etc).