Relationship Manager - Business Banking Liabilities - Elite

Rakbank; United Arab Emirates; On-site; AED 120,000 - 170,000; Full time

Job summary

RAKBANK is seeking a proactive Business Banking Relationship Manager in the United Arab Emirates to identify and market new liability/transaction accounts while driving robust portfolio growth.

You will work with other units to maximize cross-sell opportunities, achieve financial targets, and ensure client compliance and timely handling of service requests. The role involves managing a growing portfolio of business accounts with a focus on cost-efficient transactional banking.

Qualifications

• University degree is required.
• Experience in business banking relationship management.
• Experience in Abu Dhabi region preferred.

Responsibilities

• Identify, market and book new liability/transaction business accounts to drive portfolio growth.
• Collaborate with other units to maximize cross-sell opportunities.
• Meet financial targets for the business banking portfolio.
• Ensure clients conform to the bank’s compliance criteria.
• Ensure processes/controls are adhered to as per guidelines.
• Manage and grow a portfolio of Business Liability customers with low-cost transactional money.
• Coordinate with service/back-office teams to meet client expectations.
• Resolve SAS and Correspondent Bank queries within department TAT.

Skills

Relationship management

Cross-selling

Sales aptitude

Negotiation

Education

University Degree

Job description

• To identify, market and book new liability/transaction business accounts along with ensuring robust portfolio growth.
• To work closely with other units in order to maximize cross sell opportunities.
• To meet the financial targets.
• To ensure that clients conform to the Bank’s compliance criteria.
• To ensure that processes/controls are adhered as per the Bank’s guidelines.
• Manage and grow a portfolio of Business Liability customers under their purview through low cost transactional money. Grow the business by adding new business customers.
• Handle service requirements of all clients under the team to ensure client expectations are met through coordination with respective service /Back office teams.
• Ensure that clients conform to the bank’s compliance criteria. All SAS and Correspondent Bank queries are resolved in a timely manner as per department TAT.
  

Job Description

What You’ll Be Doing:

• To identify, market and book new liability/transaction business accounts along with ensuring robust portfolio growth.
• To work closely with other units in order to maximize cross sell opportunities.
• To meet the financial targets.
• To ensure that clients conform to the Bank’s compliance criteria.
• To ensure that processes/controls are adhered as per the Bank’s guidelines.
• Manage and grow a portfolio of Business Liability customers under their purview through low cost transactional money. Grow the business by adding new business customers.
• Handle service requirements of all clients under the team to ensure client expectations are met through coordination with respective service /Back office teams.
• Ensure that clients conform to the bank’s compliance criteria. All SAS and Correspondent Bank queries are resolved in a timely manner as per department TAT.
  

Education

What We’re Looking For:

• University Degree
• Experience in in business banking relationship
• Experience in Abu Dhabi region

Key Competencies

• Selling skills, knowledge of local legal system as applicable to Banking, Local commercial banking practice
• Anti-Money Laundering guidelines and ability to source only legitimate business and Awareness of Central Bank guidelines and regulations
• Good Leadership, people management, communication, negotiation and interpersonal skills
• Sound understanding of Business environment, customer needs and competitive environment
• Good presentation skills, negotiating and networking skills with internal and external customers
• Should have good knowledge of RAKBANK retail products
• HNWI Relationship Management skills
• To make appropriate pricing decisions in Relationship Management
• To translate customer feedback into Product improvements
• Strong selling and interpersonal skills to market new customers and sell the bank’s products
• Ability to understand alternative investment opportunities to resist competitive pressures and retain clients
• Initiative and drive to achieve set targets and service standards