Regional Insurance & Claims Coordinator

Americana Foods; Dubai; On-site; AED 90,000 - 150,000; Full time

Job summary

Americana Foods in Dubai seeks an Insurance Administration Coordinator to provide administrative, operational, and coordination support across GCC, Egypt, and Jordan. The role assists in renewals, policy administration, broker communications, premium follow-up, RFQs, and maintains insurance databases.

The role acts as liaison between organization, brokers, insurers, and internal stakeholders to ensure efficient management of policies, claims, and regulatory documents.

Qualifications

• Bachelor’s degree in business administration, Insurance, Finance, Commerce, or related discipline.
• 2 to 5 years of administrative, insurance, finance, or coordination experience.
• Experience managing documentation, reports, databases, and stakeholder correspondence.
• Preferred: experience with insurance brokers, insurers, TPAs, and group life programs.

Responsibilities

• Support the annual insurance renewal process for all lines of insurance.
• Coordinate collection of underwriting information from local country teams.
• Assist in preparing RFQs to insurance brokers.
• Follow up with brokers and internal stakeholders for renewal documentation.
• Assist in reviewing policy schedules and endorsements for administrative accuracy.
• Coordinate issuance of policy documents, certificates, debit notes, and endorsements.
• Maintain a centralized repository of all insurance policies and supporting documents.
• Draft and manage professional email correspondence with brokers and insurers.
• Follow up on pending quotations, policy issuance, endorsements, claims updates, and renewals.
• Track broker service deliverables and renewal timelines.
• Maintain and update the central claims register for all business units and countries.
• Monitor open claims and follow up with brokers, insurers, surveyors, and local teams.
• Prepare periodic claims status reports and management summaries.
• Maintain and update the central insurance policy registry.
• Monitor policy expiry dates and provide renewal reminders.
• Coordinate with Finance teams and brokers regarding premium settlements.
• Follow up on outstanding premium payments and reconciliations.
• Generate renewal trackers, claims trackers, premium summaries, and policy status reports.
• Assist in maintaining insurance KPIs and performance metrics.
• Liaise with local country teams across GCC, Egypt, and Jordan.

Skills

Coordination

Insurance

Documentation

Reporting

Stakeholder management

Education

Bachelor's degree in Business Administration

Diploma or certification in Insurance

Job description

Americana Foods in Dubai seeks an Insurance Administration Coordinator to provide administrative, operational, and coordination support across GCC, Egypt, and Jordan. The role assists in renewals, policy administration, broker communications, premium follow-up, RFQs, and maintains insurance databases.

The role acts as liaison between organization, brokers, insurers, and internal stakeholders to ensure efficient management of policies, claims, and regulatory documents.