Administrative Coordinator

iiqaf Group; Dubai; On-site; AED 73,000 - 84,000; Full time

Job summary

IIQAF Group in Dubai, United Arab Emirates, seeks an organized Administrative Coordinator to support daily office administration, documentation, and cross‑department coordination within the insurance sector. The role emphasizes accurate record keeping, timely task completion, and professional service in a busy environment.

Ideal candidates have prior experience as an Administrative Coordinator or similar roles, with strong MS Office skills and familiarity with insurance paperwork, policy

Qualifications

• Diploma or Bachelor's degree in Business Administration, Office Administration, Management, Insurance or related field preferred.
• Experience as Administrative Coordinator or similar is an advantage.
• Proficiency with MS Office and common business software.

Responsibilities

• Coordinate daily administrative activities to support the insurance office operations.
• Maintain electronic and physical records, correspondence, and files.
• Assist with processing and tracking insurance-related documents (policies, renewals, claims).
• Coordinate with underwriting, claims, policy servicing, finance, sales and customer service teams to ensure timely tasks.
• Prepare, format and maintain letters, reports, spreadsheets, agendas and internal documents.
• Manage emails, phone calls, and routine inquiries.
• Schedule meetings and coordinate appointments; prepare materials and capture action points.
• Data entry and updating customer, policy, broker and supplier information in approved systems.

Skills

Office administration

Data entry

Documentation

Communication

Organizational skills

Education

Diploma or Bachelor's degree in Business Administration/related field

Tools

Microsoft Word

Microsoft Excel

Outlook

PowerPoint

CRM software

ERP systems

Job description

Job Description:

Company: IIQAF Group
Location: Dubai, United Arab Emirates
Industry: Insurance
Employment Type: Full-Time
Salary: AED 6,500–7,500 per month

Job Summary

IIQAF Group is seeking an organized and detail-oriented Administrative Coordinator to support daily office administration, documentation, internal coordination, and business support activities within the insurance industry in Dubai, UAE. The successful candidate will help maintain administrative records, coordinate meetings, manage correspondence, prepare reports, and facilitate communication between insurance operations, underwriting, claims, finance, sales, and other departments.

This position is suitable for candidates with experience as an Administrative Coordinator, Insurance Administrative Assistant, Office Coordinator, Business Support Coordinator, or Administrative Executive. The ideal candidate will contribute to efficient office operations, accurate document management, timely task completion, and professional service in a busy insurance business environment.

Key Responsibilities

• Coordinate daily administrative activities to support the smooth operation of the insurance office.
• Maintain and organize electronic and physical records, business correspondence, insurance documents, and administrative files.
• Assist with processing and tracking insurance-related documentation, including policy forms, renewal records, claims paperwork, and customer correspondence.
• Coordinate with underwriting, claims, policy servicing, finance, sales, and customer service teams to ensure administrative tasks are completed on time.
• Prepare, format, and maintain business letters, reports, spreadsheets, meeting agendas, presentations, and internal documents.
• Manage incoming and outgoing emails, telephone calls, correspondence, and routine administrative inquiries.
• Schedule meetings, coordinate appointments, prepare meeting materials, and record action points when required.
• Track administrative requests, pending documents, renewal reminders, and follow-up tasks to support timely completion.
• Assist with data entry and updating customer, policy, broker, supplier, and business information in approved company systems.
• Check administrative documents for completeness, accuracy, and compliance with internal procedures before submission.
• Support the preparation and circulation of insurance policy documentation and related administrative records to authorized parties.

Required Qualifications

• Diploma or bachelors degree in Business Administration, Office Administration, Management, Insurance, or a related field is preferred.
• Previous experience as an Administrative Coordinator, Administrative Assistant, Office Coordinator, Administrative Executive, or Business Support Coordinator is an advantage.
• Experience in an insurance company, insurance brokerage, financial services organization, or corporate office environment is desirable.
• Understanding of general office administration, document control, data entry, filing systems, and business correspondence.
• Familiarity with insurance-related documentation, policy records, renewal administration, claims paperwork, or broker communication is an advantage.
• Proficiency in Microsoft Office applications, particularly Word, Excel, Outlook, and PowerPoint.
• Familiarity with document management systems, customer relationship management (CRM) software, or enterprise resource planning (ERP) systems is beneficial.

Requirements: