Regional Infrastructure Programs Lead

Alibaba Cloud; Dubai; On-site; AED 400,000 - 640,000; Full time

Job summary

Alibaba Cloud is looking for a senior infrastructure operations leader to drive end-to-end reliability across global colocation facilities. You will oversee risk governance, standards development, and on-site audits with cross-functional teams and regional stakeholders.

The role emphasizes project-based lean operations, collaboration with global headquarters, and capability-building through training and knowledge transfer while traveling internationally as needed.

Qualifications

• Bachelor's degree or higher in a technical discipline required.
• 8+ years of experience in infrastructure operations or related field.
• Experience in colocation provider management or vendor governance preferred.
• Strong project management and cross-functional collaboration skills.
• Excellent communication and stakeholder management; Mandarin is a plus.

Responsibilities

• Build deep operational partnerships with colocation providers and govern daily operations, risk management and service quality.
• Develop and enforce operational standards, inspection protocols, and performance benchmarks; conduct on-site audits and reviews; drive corrective actions.
• Establish risk governance frameworks for assigned regions, with proactive risk identification and preventive action tracking.
• Drive monitoring system integration across regional infrastructure with cross-functional coordination to ensure telemetry access, data quality, and alarm management.
• Lead validation of electrical and HVAC automation control logic, ensuring reliability and safety standards.
• Conduct risk identification and governance for electrical and HVAC infra, driving fault analysis and mitigation roadmaps.
• Oversee commissioning and tuning of electrical and HVAC automation systems with vendor execution and risk-based testing.
• Collaborate with global HQ on operational strategy, standards, and platform roadmap; build regional capability through training and knowledge transfer.

Skills

Project management

Vendor governance

Stakeholder management

Communication

Mandarin (plus)

Travel readiness

Education

Bachelor's degree or higher in a technical discipline

Job description

Alibaba Cloud is looking for a senior infrastructure operations leader to drive end-to-end reliability across global colocation facilities. You will oversee risk governance, standards development, and on-site audits with cross-functional teams and regional stakeholders.

The role emphasizes project-based lean operations, collaboration with global headquarters, and capability-building through training and knowledge transfer while traveling internationally as needed.